HXRefactored 2016 has ended

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HXRefactored 2016

HXRefactored 2016 Agenda

Ryan Armbruster

Harken Health
Co-Founder & Chief Experience Officer

harkenhealth.com

A recognized pioneer and leader of human-centered service design in health care, Ryan Armbruster is a co-founder of Harken Health, a new health care company designed to provide better experiences for people that need care. Previously, Ryan built and led the Design Studio at UnitedHealth Group and created and directed the SPARC Design Lab at Mayo Clinic. Ryan also teaches graduate and executive health care service design and innovation courses at the University of Minnesota.

1:15pm EDT

HxRefactored Kick-Off Main Stage

1:30pm EDT

KEYNOTE: Amy Cueva: Design For Change: Empathy and Purpose Main Stage

1:50pm EDT

KEYNOTE: Dustin DiTommaso: Design for Change: Ethical Considerations Main Stage

2:10pm EDT

KEYNOTE: Adam Connor: Design For Change: Building Creative, Collaborative Cultures Main Stage

2:30pm EDT

Stretch Break with Robin Zander Main Stage

2:35pm EDT

ANNOUNCEMENT: Scholarship Updates Main Stage

2:40pm EDT

KEYNOTE: Dartmouth Hitchcock: ImagineCare: The Revolution is Now Main Stage

3:30pm EDT

Improving Insurance Member Experiences Commonwealth B

4:10pm EDT

FAST TRACK: Content Strategy: How Do we Talk About Healthcare? Commonwealth C

4:30pm EDT

Improving Insurance Member Experiences (continued) Commonwealth B

4:50pm EDT

FAST TRACK: Don’t Fear Small Numbers: Why a Few Design Research Participants Can Provide Big Insights Commonwealth C

5:30pm EDT

Stretch Break with Robin Zander Main Stage

5:35pm EDT

KEYNOTE: Susannah Fox: Chief Technology Officer, U.S. Department of Health Human Services Main Stage

6:05pm EDT

KEYNOTE: Aleta Hayes: Performer/teacher Stanford Institute for Diversity in the Arts Main Stage

6:35pm EDT

General Reception Exhibit Hall

7:00am EDT

Breakfast & Registration Exhibit Hall

8:00am EDT

HxRefactored Day Two Kick-Off Main Stage

8:15am EDT

KEYNOTE: Shahid Shah: CEO, Netspective Main Stage

8:35am EDT

ANNOUNCEMENT & DEMO: ONC Market R&D Challenge Winner Main Stage

8:43am EDT

ANNOUNCEMENT: Design Challenge Main Stage

8:48am EDT

KEYNOTE: Adrienne Boissy: Chief Experience Officer, Cleveland Clinic Health System Main Stage

9:09am EDT

KEYNOTE: Harri Hursti: Chief Technology Officer, Zyptonite Inc. Main Stage

9:33am EDT

Stretch Break with Robin Zander Main Stage

9:38am EDT

ANNOUNCEMENT: Recruitment Main Stage

9:40am EDT

ANNOUNCEMENT: HxR Design Award Winners Main Stage

9:50am EDT

Coffee Break Discussion: Redesigning Medical Billing Commonwealth C

11:30am EDT

New Models for Care Delivery (continued) Commonwealth B How to Build Innovative, Human-Centric Organizations (continued) Commonwealth A

12:30pm EDT

Lunch Exhibit Hall

1:45pm EDT

Human Focused Innovation in a Clinical Setting Commonwealth B Narratives in Healthcare: Stories as Drivers of Change Commonwealth A

3:00pm EDT

Human Focused Innovation in a Clinical Setting (continued) Commonwealth B Narratives in Healthcare: Stories as Drivers of Change (continued) Commonwealth A

4:00pm EDT

Coffee Break Exhibit Hall

4:30pm EDT

KEYNOTE: Dr. David Ludwig: Professor of Pediatrics, Boston Children's Hospital Main Stage

4:50pm EDT

KEYNOTE: Ryan Armbruster: Co-Founder & Chief Experience Officer, Harken Health Main Stage

5:10pm EDT

KEYNOTE: Drug Story Theater Main Stage

5:40pm EDT

KEYNOTE: Charlie Baker: Governor, The State of Massachusetts Main Stage

5:55pm EDT

Closing Remarks Main Stage