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HXRefactored 2016 Agenda
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Monday, April 4
 

8:00pm

Pre-Conference Event: Health Innovators Happy Hour
This event brought to you by REDOX and MIT Hacking Medicine for a Pre-HXR and Pre-GrandHack event.

Health Innovators are descending on Boston for heavy conferencing. Let's drink. Get ready for elbow rubbing with providers, technologists, investors, and designers moving the needle in healthcare.

PLEASE REGISTER: http://redox.splashthat.com 

Monday April 4, 2016 8:00pm - 11:00pm
District Hall 75 Northern Avenue Boston, MA 02210
 
Tuesday, April 5
 

7:00am

Coffee & Registration
You don't want to miss the most important meal of the day before these hands-on workshops! You'll be using your brain all morning, so be sure to grab something from our healthy breakfast selections as well as a cup (or two) of coffee. 

IMPORTANT: Registration is open all day. If you didn't sign up for an add-on workshop, plan to arrive by the main stage kick-off at 1pm. 

Tuesday April 5, 2016 7:00am - 12:00pm
Exhibit Hall

8:00am

WORKSHOP: Design Studio: Building Design Consensus Into your Process
Limited Capacity seats available

The generation and exploration of ideas is a critical early step when designing products, services and websites. The work done in this stage will help set a path for the future of whatever is being created. It will also begin to solidify the problems and challenges the new design will and will not address.

But trouble often arises at this early stage for a number of reasons:

  • Teams may lack an effective structure for generating ideas, falling back on the non-descript “brainstorm” session
  • Various members of the team, beyond just the design team, may have conflicting
  • There isn’t an efficient process in place for capturing, evaluating, and eliminating ideas and more…

Design Studio is a fast paced, interactive method for idea generation, evaluation, refinement and even elimination. It takes place in a collaborative environment that leads to a shared understanding of the product, the problems it will address and how it will address them.

This half-day workshop will help attendees learn how to:

Solve problems as a team

  • Avoid common pitfalls of brainstorming and workshops
  • Use the studio framework to promote collaboration and find consensus
Generate ideas during a Design Studio
  • Enable stakeholders to contribute during the ideation phase
  • Use sketching as a language to get everyone sharing their ideas

Build consensus around a shared idea

  • Facilitate the conversation to prompt ideas from everyone
  • Guide your team to distill those ideas into a single, shared vision

Use critique at the “right” times

  • Get an overview of what works and doesn’t work in critique
  • Find out how and where critique fits into your overall design process

 


Speakers
avatar for Magga Dora Ragnarsdottir

Magga Dora Ragnarsdottir

Experience Design Director, Mad*Pow
Magga Dora’s mantra is that the world can be made a better place, one experience at a time. She is happy to share her passion for technology to anyone who’s willing to listen – and even those who aren’t. We guess that’s why she’s frequently asked to speak about the topic at conferences and in the classroom. Magga Dora hails from a tiny rock in the North Atlantic Ocean known as Iceland. There she worked for... Read More →


Tuesday April 5, 2016 8:00am - 11:45am
Ballroom D In the breakout-room hallway

8:00am

WORKSHOP: Designing Healthcare Business Models and Ventures
Limited Capacity seats available

Accountable care and new technologies are transforming healthcare delivery, but amid the euphoria most new products and services will fail because of their business models. The best designers, entrepreneurs and venture investors focus on de-risking new ventures via healthcare business model design.  This process can be taught and has been distilled in MIT’s Healthcare Ventures entrepreneurship course.  An abbreviated form of it will be taught by Zen Chu and Miles Thibault of MIT and Accelerated Medical Ventures.


Speakers
avatar for Zen Chu

Zen Chu

Faculty Advisor for MIT Healthcare Ventures courses + Hacking Medicine, Hacking Medicine Institute
Zen Chu believes that now is the best time in history for healthcare entrepreneurs and engineers to create the data, systems and products to help medicine scale and serve more patients with higher quality at lower cost. Zen created MIT’s Hacking Medicine Institute and the MIT-Harvard Healthcare Ventures entrepreneurship courses. Zen founded four medical technology companies and has been the first investor in many high growth med tech and... Read More →
avatar for Maulik Majmudar

Maulik Majmudar

Associate Director, Healthcare Transformation Lab, Massachusetts General Hospital
Dr. Majmudar is a practicing cardiologist and Associate Director of the Healthcare Transformation Lab at Massachusetts General Hospital. He also advises a number of other start-ups, leveraging his strong clinical training in internal medicine and cardiology. He enjoys teaching and lectures at Massachusetts Institute of Technology in areas of healthcare innovation & entrepreneurship, as well as medical device design and development.
avatar for Miles Thibault

Miles Thibault

CTO, Hacking Medicine Institute
Miles is a technologist and entrepreneur. Prior to HMI, Miles founded Covvet, led Product Management at Wave Accounting, led Reporting and API at Eloqua, and was a software developer in several industries.  


Tuesday April 5, 2016 8:00am - 11:45am
Commonwealth C In the breakout-room hallway

8:00am

WORKSHOP: Designing Motivational Interventions for Health Behavior Change: A Self-Determination Theory Approach
Limited Capacity seats available

Noncommunicable diseases are the leading causes of illness and death worldwide and their prevalence among many developed countries, such as the United States, continues to rise. Much of the burden from NCDs such as cardiovascular disease, chronic respiratory disease, Type 2 diabetes and obesity could be alleviated through changes in lifestyle behaviors such as refraining from smoking, reducing sedentary behavior, eating a healthy diet and taking medications as prescribed (to lower cholesterol or blood pressure).

Evidence shows that the successful design and implementation of theory-based interventions for health behavior change to initiate and sustain health conducive behaviors can lessen the negative impact of NCDs on individuals and society. Self-Determination Theory is one such framework used to understand and facilitate health behavior change and maintenance.

In this half-day, interactive workshop, we’ll introduce attendees to the primary tenets of SDT-based motivational interventions and how to apply them to research, clinical and digital settings. Through a combination of short lectures, demonstrations, and collaborative activities, participants will gain hands-on experience on how to facilitate patient autonomy, competence and relatedness and apply these techniques to the design of interventions for reducing cardiovascular disease (CVD-heart attacks and strokes) and other health concerns across a variety of channels.

At the end of this workshop, participants will (1) be able to identify the key elements of SDT-based interventions for lowering CVD risk; (2) have initial experience of how to facilitate patient autonomy and competence while reducing CVD risk; (3) be able to apply these techniques consistently across broader health contexts and delivery channels (4) be aware of challenges to implementing these interventions in research, clinical and digital settings.


Speakers
avatar for Dustin DiTommaso

Dustin DiTommaso

SVP Behavior Change Design, Mad*Pow
Dustin blazes trails with his work, merging design with motivational psychology and technology to help people change their lives. Putting theory into practice, he delivers solutions that transform people’s attitudes, behavior, and physical and financial health. He designs products and programs that incorporate behavior change and gameful design for clients ranging from innovative start-ups to Fortune 500 companies. An accomplished speaker... Read More →
avatar for Dr. Geoff Williams

Dr. Geoff Williams

Professor of Medicine, University of Rochester Center for Community Health
Geoffrey C. Williams works at the Healthy Living Center, part of the Center for Community Health, at the University of Rochester. He is also a Professor of Medicine, with secondary appointments in Psychiatry and Psychology. Dr. Williams has an M.D. from Wayne State University and a Ph.D. in Health Psychology from the University of Rochester. He completed his residency in Internal Medicine in the Associated Hospital Program at the University of... Read More →


Tuesday April 5, 2016 8:00am - 11:45am
Ballroom E In the breakout-room hallway

8:00am

WORKSHOP: Experience Strategy: Storytelling, Journey Mapping, and Service Design
Limited Capacity seats available

Before you can build any new service, you must clearly envision the user experience and be able to translate the meaning and intent behind every interaction. Designed experiences will always fall short if you don’t have a clear understanding of your system capabilities and infrastructure limitations. In this workshop, we’ll learn how journey maps and touchpoint-ecosystems can help us collaborate to define a vision, diagram the story of the solution and evaluate the impact of change. 


Speakers
avatar for Jonathan Podolsky

Jonathan Podolsky

Experience Strategy Director, Mad*Pow
Jonathan Podolsky, Vice President Experience Strategy, has extensive knowledge innovating customer, guest & patient experiences for major retailers, hospitality companies and healthcare providers. Jonathan is able to leverage years of industry knowledge to reinvent and innovate human experiences and services based on brand values, strategic goals and emotional understanding. Jonathan’s career as an architect, service design and... Read More →


Tuesday April 5, 2016 8:00am - 11:45am
Ballroom C In the breakout-room hallway

8:00am

WORKSHOP: Master Class: U.S. Health Care System & SMAC Health
Limited Capacity seats available

Health 2.0's Co Founder Matthew Holt will be leading this session discussing ACA, the players involved in the landscape, changes to health care technologies, and the what SMAC health truly means.

Speakers
avatar for Matthew Holt

Matthew Holt

Co-Founder, Health 2.0
Matthew Holt, Co-Chairman, @boltyboy, spent the 1990s learning from the best to be a health care futurist at Institute for the Future, and a survey researcher at Harris Interactive. In the early 2000s he spent time at a PHR start-up, but since he’s been the Founder of (and now occasional author on) The Health Care Blog, and co-founder of the Health 2.0 Conference–roles for which he was mostly self-taught!


Tuesday April 5, 2016 8:00am - 11:45am
Lewis When entering the hotel, turn left and go to the top of that set of escalators

8:00am

WORKSHOP: New Definitions of "Patient Engagement"
Limited Capacity seats available

Patient engagement has been called the “blockbuster drug of the century.” The problem is that nobody can agree on what this actually means.

Over time, “patient engagement” has been used to sell products and software, inspire healthy behavior change, promote technology advancement in healthcare institutions, strategize ways to meet federally mandated meaningful use requirements, and more.

It can be an empty term, a loaded term, a vague term — and it can even be a pejorative when it is used punish patients for their perceived “lack” of engagement. We can do better, and we believe that the HXR Conference provides a unique forum in which we can explore new ways of thinking about patient engagement.

In this workshop, the patient-designer-facilitators will lead the participants through activities intended to:
  • create a more nuanced definition of “engagement”;
  • envision new tools, models, and behaviors to support a range of “engagements” in healthcare; 
  • and, develop a recommended set of words and guidelines for talking about this topic with different audiences.

Speakers
avatar for Jeremy Beaudry

Jeremy Beaudry

Experience Design Strategist, The University of Vermont Medical Center
Jeremy is an experience design strategist at The University of Vermont Medical Center in Burlington. Previously, he was a professor of design and director of the Design for Social Impact masters program at The University of the Arts in Philadelphia. His research and design practice focus on creating collaborative tools and methods with organizations, communities and leaders in the service of systems-wide change and innovation efforts. He has... Read More →
avatar for Katie McCurdy

Katie McCurdy

UX Design & Research Consultant, Katie McCurdy Experience Design LLC
Katie McCurdy is a User Experience Designer & Researcher who uses design, empathy, and love to empower patients and improve healthcare. She is also a patient with 20 years’ experience with the autoimmune disease Myasthenia Gravis. Her goal is to help people live healthier and happier lives, and she’s especially interested in using data visualization to help simplify the complex and promote behavior change. She recently... Read More →


Tuesday April 5, 2016 8:00am - 11:45am
Commonwealth B In the breakout-room hallway

9:00am

HxRefactored's Design & Innovation Leadership Roundtable (invite-only)
Limited Capacity seats available

-Spaces are limited for this invitation-only event, so please RSVP right away to reserve your place in the discussion- please email roundtable@madpow.com to be considered

In the quest to transform the experiences people have with healthcare, creative and innovative ideas are the easy part; it’s executing and delivering the experiences we imagine that’s difficult. To really change things, the teams we work in need to be organized and operate in ways that allow people to be creative, and enabling them to effectively collaborate and be productive.

Kick off your HxR experience by joining a diverse and brilliant group of thinkers and leaders from across the health ecosystem for an intimate and inspiring invitation-only roundtable discussion. Participants will share and discuss the challenges and successes they’ve experienced in working with teams and organization to build understanding and better integrate empathy and design. By coming together to discuss these issues we can create opportunities to learn from each other and generate new ideas for overcoming obstacles in designing our organizations to deliver better experiences. 

There will be a mid-morning networking break where a snack will be served and lunch will be served at noon following the roundtable discussion.


Speakers
avatar for Adam Connor

Adam Connor

VP Organizational Design and Training, Mad*Pow
Adam Connor, most recognizable by his magnificent beard, is a designer, author and illustrator based in Western Massachusetts. As VP of Organizational Design at Mad*Pow, Adam helps create positive change by addressing the relationships that people have with one another to foster more collaborative, creative and customer-centric organizations. | | Adam and his team look closely at company culture and all of the ways that it gets expressed and... Read More →


Tuesday April 5, 2016 9:00am - 11:30am
Commonwealth A In the breakout-room hallway

12:00pm

Lunch
Grab some food and make your way into one of the many Lunch & Learns! or take a seat in a breakout room to network with other HXR attendees!

Tuesday April 5, 2016 12:00pm - 1:00pm
Exhibit Hall

12:00pm

Lunch & Learn: The Connected Patient Experience

The Connected Patient Experience: How to Reduce Stress & Meet Today’s Tech-Driven Expectations
Sequence is an independent agency that designs and develops connected experiences by launching new brands, digital products and service experiences that improve people’s lives and grow businesses.

In this engaging session, Sequence will discuss survey findings that explore patient behavior and expectations related to doctor’s appointments and share possible solutions to improve the overall patient experience. More than 2,000 consumers answered questions related to the end-to-end journey to the doctor, from scheduling to follow up. Pain points will be highlighted along with ways to reduce patient stress and to create a more personalized, human experience. The insights and solutions will help health care providers and systems learn about new ways to differentiate their patient experience and deliver better outcomes.


Speakers
avatar for Tim Fisher

Tim Fisher

Customer Experience Business Lead, Sequence
avatar for Cheryn Flanagan

Cheryn Flanagan

Customer Experience Design Lead, Sequence



Tuesday April 5, 2016 12:00pm - 1:00pm
Ballroom C In the breakout-room hallway

12:00pm

Meet & Greet with Dutch Innovators
Tuesday April 5, 2016 12:00pm - 1:00pm
Commonwealth C In the breakout-room hallway

1:15pm

HxRefactored Kick-Off
Mad*Pow and Health 2.0 have joined forces once again to bring you HxRefactored, the premier event for designers and developers in health. Join us in the Mail Exhibit hall to kick off HXR! 

Speakers
avatar for Amy Cueva

Amy Cueva

Co-Founder, Chief Experience Officer, Mad*Pow
Amy believes that design can help improve the human condition. It was with that mission and vision that she founded Mad*Pow in 2000 with Will Powley, and together they’ve created an award-winning agency serving Fortune 500 companies and startups across industries from health to financial services, technology, media, education, and hospitality. | | Amy plays an essential role in Mad*Pow’s visualization of a changed healthcare system... Read More →
avatar for Matthew Holt

Matthew Holt

Co-Founder, Health 2.0
Matthew Holt, Co-Chairman, @boltyboy, spent the 1990s learning from the best to be a health care futurist at Institute for the Future, and a survey researcher at Harris Interactive. In the early 2000s he spent time at a PHR start-up, but since he’s been the Founder of (and now occasional author on) The Health Care Blog, and co-founder of the Health 2.0 Conference–roles for which he was mostly self-taught!


Tuesday April 5, 2016 1:15pm - 1:30pm
Main Stage Main ballroom located across from the exhibit hall

1:30pm

KEYNOTE: Amy Cueva: Design For Change: Empathy and Purpose
The healthcare industry is in the midst of a great deal of disruption and change. We are trying to heal the pain, incrementally improve the situation, and explore how the latest innovations in technology can help people care for themselves and improve the care they receive. We know that technology isn't always the answer - sometimes it either doesn't solve the issue or introduces more issues than it solves . How can we work together to deliver meaningful change? Human-centered design can provide us with the method. It starts with a deep understanding of and empathy for the people we serve as it provides the necessary information and inspiration to direct our efforts in the right places. We can leverage motivational psychology to design systems that engage and empower as opposed to control. We can work within our organization to make the changes that need to be made in order to bring a fundamentally improved experience of health to the marketplace, by fostering a culture of creativity and collaboration.  

Speakers
avatar for Amy Cueva

Amy Cueva

Co-Founder, Chief Experience Officer, Mad*Pow
Amy believes that design can help improve the human condition. It was with that mission and vision that she founded Mad*Pow in 2000 with Will Powley, and together they’ve created an award-winning agency serving Fortune 500 companies and startups across industries from health to financial services, technology, media, education, and hospitality. | | Amy plays an essential role in Mad*Pow’s visualization of a changed healthcare system... Read More →


Tuesday April 5, 2016 1:30pm - 1:50pm
Main Stage Main ballroom located across from the exhibit hall

1:50pm

KEYNOTE: Dustin DiTommaso: Design for Change: Ethical Considerations
Speakers
avatar for Dustin DiTommaso

Dustin DiTommaso

SVP Behavior Change Design, Mad*Pow
Dustin blazes trails with his work, merging design with motivational psychology and technology to help people change their lives. Putting theory into practice, he delivers solutions that transform people’s attitudes, behavior, and physical and financial health. He designs products and programs that incorporate behavior change and gameful design for clients ranging from innovative start-ups to Fortune 500 companies. An accomplished speaker... Read More →


Tuesday April 5, 2016 1:50pm - 2:10pm
Main Stage Main ballroom located across from the exhibit hall

2:10pm

KEYNOTE: Adam Connor: Design For Change: Building Creative, Collaborative Cultures
Organizations are taking a strong interest in design — realizing that understanding the needs, expectations and contexts in which people interact and use products and services leads not only to improvements in their current offerings, but ideas and opportunities for new innovations. With this realization has come immense investment in design talent and training. But having design talent and creativity does not ensure success. Design is not just a new tool to add to a growing collection. As these skills and individuals are added to the mix in many teams, both designers and non-designers alike often struggle to work together and produce great work.

Design is a shift in mindset that influences how we behave and make decisions. In order for organizations to make use of design they must be set up to do so. In this presentation we'll look at the characteristics and cultures of organizations that are able to effectively create, collaborate on, and produce great design and explore strategies to foster innovation by building better teams, training and inspiring people, helping them use new tools to work together, identify problems and break down silos that stop progress.


Speakers
avatar for Adam Connor

Adam Connor

VP Organizational Design and Training, Mad*Pow
Adam Connor, most recognizable by his magnificent beard, is a designer, author and illustrator based in Western Massachusetts. As VP of Organizational Design at Mad*Pow, Adam helps create positive change by addressing the relationships that people have with one another to foster more collaborative, creative and customer-centric organizations. | | Adam and his team look closely at company culture and all of the ways that it gets expressed and... Read More →


Tuesday April 5, 2016 2:10pm - 2:30pm
Main Stage Main ballroom located across from the exhibit hall

2:30pm

Stretch Break with Robin Zander
Get up, stretch, and breathe with Robin Zander! 

Speakers
avatar for Robin Zander

Robin Zander

CEO and Co-Founder, Design For Dance
Robin Zander is an educator, author, and strategist. With a diverse background ranging from management consulting to circus performance, he has spent his career working with individuals and companies to improve performance. He is a member of BJ Fogg’s Persuasive Technology Lab at Stanford University and the director of the Stanford-founded Design for Dance conference. Through his podcast, The Robin Zander Show, he interviews exceptional... Read More →


Tuesday April 5, 2016 2:30pm - 2:35pm
Main Stage Main ballroom located across from the exhibit hall

2:35pm

ANNOUNCEMENT: Scholarship Updates
Speakers
avatar for Sravish Sridhar

Sravish Sridhar

Founder & CEO, Kinvey


Tuesday April 5, 2016 2:35pm - 2:39pm
Main Stage Main ballroom located across from the exhibit hall

2:40pm

KEYNOTE: Dartmouth Hitchcock: ImagineCare: The Revolution is Now

ImagineCare powered by Dartmouth-Hitchcock is creating a new standard for a person’s health experience.  By combining disruptive health care business models, taking advantage of cloud-based IoT and analytics platforms, and embracing experiential innovation, ImagineCare has been able to build a human-focused offering that enables people to care for themselves, network into proactive clinical support, and achieve better outcomes. This keynote presentation will explore how ImagineCare has tackled the challenges of innovation from inside a health system and how they are now bringing a truly revolutionary digital health offering to market.


Speakers
avatar for Nate Larson

Nate Larson

Director of Remote Medical Sensing / ImagineCare, Dartmouh-Hitchcock
Nate grew up in the Rocky Mountains and enjoys consuming chocolate. Nate also serves as the Director of Remote Medical Sensing at Dartmouth-Hitchcock. He is a founding team member on the ImagineCare project and has worked in a business development, product development, and operational leadership roll since the project's inception. Prior to joining ImagineCare, Nate worked as a Marketing Manager for the Children’s Hospital at... Read More →
avatar for Jamie Thomson

Jamie Thomson

Director, Experience Design, Mad*Pow
Jamie is inspired to change the world through research-driven design. At Mad*Pow, she helps clients craft a clear vision for the future of their products and services, and then execute on that vision through elegant interaction design and robust information architecture. She takes perverse pleasure in untangling the complexities of the healthcare ecosystem, whether from the patient, payor, or provider perspective. | | Jamie holds a B.S. in... Read More →


Tuesday April 5, 2016 2:40pm - 3:00pm
Main Stage Main ballroom located across from the exhibit hall

3:00pm

Coffee Break
Take a break, stop by the book signing table to pick up your copy of "Discussing Design"and get it signed by author, Adam Connor! Chat with thought leaders, network, visit our sponsors booths, and Re-caffinate on your way to an afternoon of parallel sessions.

Adam Connor's book:
Discussing Design: Improving Communicationand Collaboration through Critique

Tuesday April 5, 2016 3:00pm - 3:30pm
Exhibit Hall

3:00pm

Mad*Pow's Adam Connor's book signing for "Discussing Design"
Stop by the book signing booth to get your copy of Discussing Design and get it signed by the author, Adam Connor!

Speakers
avatar for Adam Connor

Adam Connor

VP Organizational Design and Training, Mad*Pow
Adam Connor, most recognizable by his magnificent beard, is a designer, author and illustrator based in Western Massachusetts. As VP of Organizational Design at Mad*Pow, Adam helps create positive change by addressing the relationships that people have with one another to foster more collaborative, creative and customer-centric organizations. | | Adam and his team look closely at company culture and all of the ways that it gets expressed and... Read More →


Tuesday April 5, 2016 3:00pm - 3:30pm
Exhibit Hall

3:30pm

FAST TRACK: Prove it: The role of Evidence and Insights in Health Intervention Design
Health intervention design is a comprehensive process that is aiming to solve multifactorial problems. How to identify these factors and approach them? How to decide who will be the best target audience for the intervention? Where would these evidence and insights come from? During this session you will learn what are the must-haves of a health intervention, what are the most common pitfalls that can ruin your intervention and how you can enhance your health intervention design using insights from research.

Speakers
avatar for Olga Elizarova

Olga Elizarova

Behavior Change Analyst, Mad*Pow
Do you need to understand the behaviors or motivations of particular individuals, or do you need a cavity filled? Don't worry, Olga can do both.  | | Olga has a DDS degree from Samara State Medical University in Russia. A long and winding road drove her from dentistry and clinical work, to pursuing a graduate degree in public health from Brown University. Olga ended up exactly where she's meant to be, working in the Digital Health and... Read More →


Tuesday April 5, 2016 3:30pm - 4:10pm
Commonwealth C In the breakout-room hallway

3:30pm

Improving Insurance Member Experiences

This section of the agenda will feature leaders in innovation, customer experience, and design within the health insurance space. Each panelist will present the current state of experience at their organization, what successes they have seen, what situations they have learned from, and what their challenges and obstacles are, and where they would like to see things head in the future. Then Amy Cueva will guide the group in a discussion around strategy, measurement, culture change, and other important topics relevant to delivering phenomenal experiences.


Moderators
avatar for Amy Cueva

Amy Cueva

Co-Founder, Chief Experience Officer, Mad*Pow
Amy believes that design can help improve the human condition. It was with that mission and vision that she founded Mad*Pow in 2000 with Will Powley, and together they’ve created an award-winning agency serving Fortune 500 companies and startups across industries from health to financial services, technology, media, education, and hospitality. | | Amy plays an essential role in Mad*Pow’s visualization of a changed healthcare system... Read More →

Speakers
avatar for Janna Kimel

Janna Kimel

Customer Experience Manager, Cambia
Janna has been practicing design and design research since 1991. Her passion is incorporating the voice of the customer into organizations using tools such as personas, journey maps and qualitative research. Janna has worked in organizations large and small from principal of a consultancy, third brain studio, llc, to silicon giant Intel. 
avatar for Christopher Neuharth

Christopher Neuharth

VP, Product Design & User Experience, Connecture
As Vice President of Product Design and User Experience for Connecture, Christopher manages product design and implementation, including client consultation, consumer research, content strategy, user testing, and analytics insights. Christopher also leads an internal innovation group, ConnectureLabs, to design and test new market innovations.
avatar for Dr. Vidya Raman-Tangella

Dr. Vidya Raman-Tangella

Head of Innovation Center of Excellence, United HealthCare
Dr. Vidya Raman-Tangella | Head of UnitedHealthcare’s Innovation Center of Excellence | | Dr. Vidya Raman-Tangella serves as the head of the UnitedHealthcare Innovation Center of Excellence. Vidya and her team design, develop and scale breakthrough innovations that help address unmet health needs through the use of cutting-edge concepts and technology, including mobile apps and integrated health and wellness programs.  | | Vidya is a... Read More →
avatar for Benjamin Singer

Benjamin Singer

Humana
Ben Singer leads the design and research team for Humana Innovation. Before joining Humana, Ben was an associate partner at Gravity Tank where he co-lead the strategy group in defining novel consumer experiences. To his assignments at Humana, Ben brings a passion for research driven insight, behavioral economics, and lean experimentation as a pragmatic approach to developing new capabilities. Ben supports teams experimenting with ways of... Read More →


Tuesday April 5, 2016 3:30pm - 4:30pm
Commonwealth B In the breakout-room hallway

3:30pm

Improving Care Experiences through Human-Centered Design

Innovative ideas are everywhere in healthcare these days. But how do we go from rough ideas, to a clear strategic vision, to actually bringing ideas to life? What does the process actually look like? From a brand new cancer center designed by patients for patients, to a 24/7 virtual clinic co-designed with the nurses who would run it, this session will discuss how human-centered design plays out in the real world. 


Speakers
avatar for Katie Abbott

Katie Abbott

Senior Program Manager, Cancer Center South Bay Business Operations, Stanford Health Care
Katie Abbott is a healthcare professional with a passion for human-centered design. Katie has experience in leading multi-million dollar facility design efforts, strategic performance improvement initiatives and designing innovative programs from the ground-up. In her current role as the Senior Program Manager of Business Operations at Stanford Health Care’s Cancer Center South Bay, Katie delivers on her passion for human-centered design by... Read More →
avatar for Jonathan Podolsky

Jonathan Podolsky

Experience Strategy Director, Mad*Pow
Jonathan Podolsky, Vice President Experience Strategy, has extensive knowledge innovating customer, guest & patient experiences for major retailers, hospitality companies and healthcare providers. Jonathan is able to leverage years of industry knowledge to reinvent and innovate human experiences and services based on brand values, strategic goals and emotional understanding. Jonathan’s career as an architect, service design and... Read More →
avatar for Jamie Thomson

Jamie Thomson

Director, Experience Design, Mad*Pow
Jamie is inspired to change the world through research-driven design. At Mad*Pow, she helps clients craft a clear vision for the future of their products and services, and then execute on that vision through elegant interaction design and robust information architecture. She takes perverse pleasure in untangling the complexities of the healthcare ecosystem, whether from the patient, payor, or provider perspective. | | Jamie holds a B.S. in... Read More →


Tuesday April 5, 2016 3:30pm - 4:30pm
Commonwealth A In the breakout-room hallway

3:30pm

To Heal and to Cure: Digital Health Experiences
Speakers
avatar for Dr. Bruce Bloom

Dr. Bruce Bloom

President and Chief Science Officer, Cures Within Reach
Dr. Bruce Bloom is the President and Chief Science Officer of Cures Within Reach. His journey to this position started in February 2002, when he became the Executive Director of Goldman Philanthropic Partnerships, a 501(c)(3) private operating foundation. In 2005, when Goldman Partnerships created the public charity Partnership for Cures to carry on the Goldman mission, Dr. Bloom became President and Chief Science Officer. In October 2012... Read More →


Tuesday April 5, 2016 3:30pm - 4:30pm
Ballroom E In the breakout-room hallway

3:30pm

Data Insights: Mining, Modeling and Visualizations
Data is uselss if it fails to inform, which is precisely what data experts are furiously working on: turning raw informatics into meaningful narratices that begin to shift our standards. From the individual to the population level, data is leading both policy and better decision making in the clincial sphere.

Moderators
avatar for Matthew Holt

Matthew Holt

Co-Founder, Health 2.0
Matthew Holt, Co-Chairman, @boltyboy, spent the 1990s learning from the best to be a health care futurist at Institute for the Future, and a survey researcher at Harris Interactive. In the early 2000s he spent time at a PHR start-up, but since he’s been the Founder of (and now occasional author on) The Health Care Blog, and co-founder of the Health 2.0 Conference–roles for which he was mostly self-taught!

Speakers
avatar for Jennifer Gamble

Jennifer Gamble

Data Scientist, Ayasdi
Jennifer is a data scientist on the healthcare team at Ayasdi. Jennifer came to Ayasdi from North Carolina State University, where she received her PhD in Electrical Engineering. There her research focused on Topological Data Analysis. She is a frequent speaker at industry events having spoken at Health 2.0, HiMSS and other industry and academic events.
avatar for Farid Jamshidian

Farid Jamshidian

Data Scientist, Amino
Farid is a data scientist at Amino, working to extract valuable insights from massive amounts of data to help patients make informed, confident decisions about their health care. Prior to joining Amino, Farid worked as a statistical scientist at Genentech Inc., conducting phase II and III clinical trials in ophthalmology for patients with Age-related Macular Degeneration. He also worked with Genomic Health Inc., developing genomic based risk... Read More →
avatar for Niraj Katwala

Niraj Katwala

CTO and EVP, Talix
As Chief Technology Officer for Talix, Niraj is an accomplished software professional with more than 20 years of experience in the technology and healthcare industries. Prior to Talix, Niraj served as the CTO of Healthline, which was formerly the parent company of Talix. He was also a founding member and Vice President of Engineering of Entigen Corporation, where he led the development of a search platform for bioinformatics databanks
avatar for Vinay Mohta

Vinay Mohta

Co-founder and CTO, Kyruus
Vinay oversees all technical and engineering operations. He was previously at Kayak, where he led the development of a ‘Big Data’ predictive analytics platform for measuring the impact of the company’s multi-channel marketing efforts.
avatar for Sriram Vishwanath

Sriram Vishwanath

President, Accordion Health
Sriram has been working in the informatics and predictive intelligence domains for over 17 years. At Accordion Health, he works with leading data scientists in the field to bring sophisticated predictive intelligence to provide actionable insights, enabling precision healthcare in a unique, personalized manner.


Tuesday April 5, 2016 3:30pm - 4:30pm
Ballroom C In the breakout-room hallway

3:30pm

Tracking the Body: Devices, Consumer Genomics, and Sensors
As tracking has become more mainstream, consumers who were once only curious about their heart rate at the gym are now interested in diving deeper and learning more. This session takes a look at the technical side of the latest in telehealth solutions, genomic platforms, and hacks in the world of sensors and devices.

Moderators
avatar for Rebecca Woodcock

Rebecca Woodcock

Founder, CakeHealth
Rebecca is the Founder and CEO of CakeHealth, a web-app that provides transparency to healthcare coverage and expenses. Woodcock was recently named as one of "15 Women in Tech to Watch in 2012" by Inc. Magazine, and one of the "25 Hottest Silicon Valley Startup CEOs" by Business Insider. Woodcock has spoken about consumer driven healthcare trends for Singularity University's FutureMed, Healthcare Unbound Conference, Gamification Summit, and... Read More →

Speakers
avatar for Aymen Elfiky

Aymen Elfiky

Co-founder and CMIO, Massive Bio
Dr Elfiky maintains an active clinical workload which he leverages with his formal informatics expertise to orchestrate practice and process innovation across the cancer care continuum at Dana-Farber Cancer Institute (DFCI) and Brigham and Women's Hospital (BWH).  At the same time, by utilizing the spectrum of individual and organizational data assets, he works to inform value-based care objectives through critical payment, policy, and... Read More →
avatar for Dana Lewis

Dana Lewis

Founder, #OpenAPS, OpenAPS
Dana is the creator of #DIYPS, the Do-It-Yourself Pancreas System, and a founder of the #OpenAPS movement to make safe and effective basic Artificial Pancreas System (APS) technology more widely available. She also created and moderates #hcsm, the global health care social media community that meets weekly on Twitter, and works at the intersection of all things health and digital.
avatar for Niall O'Connor

Niall O'Connor

CTO, Genospace
Niall is responsible for software development, engineering and security at Genospace. Genospace defines percision medicine. It's platform enables interpretation, analytics, reporting, and collaboration on high-dimenstional genomic and other biomedical data. Prior to Genospace he was a Lead Engineer in the Center for Cancer Computational Biology (CCCB) at the Dana-Farber Cancer Institute.
avatar for Justin Pedro

Justin Pedro

Senior Technical Director, CloudDX
Justin is responsible for inspiring the Cloud DX technical team to realize the company vision of improving patient monitoring and personal health awareness by pushing the limits of mobile and wearable technology.  He provided technical leadership on international projects with his expertise in security, image processing and communication protocols. During his tenure at BlackBerry Ltd. he was technical manager for USB, Bluetooth, FM... Read More →
avatar for Samir Qamar

Samir Qamar

CEO, MedLion
Dr. Samir Qamar serves as Founder, CEO, and Chairman of tech startup MedWand Digital Health, after inventing the world's first telemedicine device that allows providers to remotely perform physical examinations. MedWand was cited by Frost & Sullivan as one of 2015’s top 10 healthcare disrupters and selected as the 2015 Health 2.0 Launch! winner. MedWand has been featured by Medscape, Becker's Hospital Review, CES' Digital Health Summit... Read More →


Tuesday April 5, 2016 3:30pm - 4:30pm
Ballroom D In the breakout-room hallway

4:10pm

FAST TRACK: Content Strategy: How Do we Talk About Healthcare?

It’s a constant struggle to find the right words when communicating with patients. Healthcare has a lot of medical and insurance terminology, and patients and their families just don’t understand it. At Mad*Pow, Marli Mesibov and Dana Ortégon design strategies for communicating across the healthcare ecosystem.

Join them for a fast track session, and ask all the content and communications questions that have built up in your brain


Speakers
avatar for Marli Mesibov

Marli Mesibov

Director of Content Strategy, Mad*Pow
Not many people can say they’ve gotten a speeding ticket for driving too slowly--but Marli Mesibov sure can! In her defense, the speeding ticket was given in New Zealand, where everyone drives on the wrong side of the road. Marli’s had adventures (though not speeding tickets!) in 29 countries so far, and she plans to add 5 more to her list this summer. | | Before coming to Mad*Pow, Marli successfully ran a one-woman content... Read More →
avatar for Dana Ortegón

Dana Ortegón

Senior Content Strategist, Mad*Pow
Dana has been teasing out the nuances of voice and tone and crafting content that brings life to brands and businesses for as long as she can remember. This natural-born problem solver, who loves working on projects that are actually going to help users. Often, she finds herself wanting to crawl inside their brains and understand what they want and need. Dana's biggest achievement was when she finally followed her dreams of making... Read More →


Tuesday April 5, 2016 4:10pm - 4:50pm
Commonwealth C In the breakout-room hallway

4:30pm

Improving Insurance Member Experiences (continued)
This section of the agenda will feature leaders in innovation, customer experience, and design within the health insurance space. Each panelist will present the current state of experience at their organization, what successes they have seen, what situations they have learned from, and what their challenges and obstacles are, and where they would like to see things head in the future. Then Amy Cueva will guide the group in a discussion around strategy, measurement, culture change, and other important topics relevant to delivering phenomenal experiences.

Moderators
avatar for Amy Cueva

Amy Cueva

Co-Founder, Chief Experience Officer, Mad*Pow
Amy believes that design can help improve the human condition. It was with that mission and vision that she founded Mad*Pow in 2000 with Will Powley, and together they’ve created an award-winning agency serving Fortune 500 companies and startups across industries from health to financial services, technology, media, education, and hospitality. | | Amy plays an essential role in Mad*Pow’s visualization of a changed healthcare system... Read More →

Speakers
avatar for Janna Kimel

Janna Kimel

Customer Experience Manager, Cambia
Janna has been practicing design and design research since 1991. Her passion is incorporating the voice of the customer into organizations using tools such as personas, journey maps and qualitative research. Janna has worked in organizations large and small from principal of a consultancy, third brain studio, llc, to silicon giant Intel. 
avatar for Christopher Neuharth

Christopher Neuharth

VP, Product Design & User Experience, Connecture
As Vice President of Product Design and User Experience for Connecture, Christopher manages product design and implementation, including client consultation, consumer research, content strategy, user testing, and analytics insights. Christopher also leads an internal innovation group, ConnectureLabs, to design and test new market innovations.
avatar for Dr. Vidya Raman-Tangella

Dr. Vidya Raman-Tangella

Head of Innovation Center of Excellence, United HealthCare
Dr. Vidya Raman-Tangella | Head of UnitedHealthcare’s Innovation Center of Excellence | | Dr. Vidya Raman-Tangella serves as the head of the UnitedHealthcare Innovation Center of Excellence. Vidya and her team design, develop and scale breakthrough innovations that help address unmet health needs through the use of cutting-edge concepts and technology, including mobile apps and integrated health and wellness programs.  | | Vidya is a... Read More →
avatar for Benjamin Singer

Benjamin Singer

Humana
Ben Singer leads the design and research team for Humana Innovation. Before joining Humana, Ben was an associate partner at Gravity Tank where he co-lead the strategy group in defining novel consumer experiences. To his assignments at Humana, Ben brings a passion for research driven insight, behavioral economics, and lean experimentation as a pragmatic approach to developing new capabilities. Ben supports teams experimenting with ways of... Read More →


Tuesday April 5, 2016 4:30pm - 5:30pm
Commonwealth B In the breakout-room hallway

4:30pm

Designing to Support Mental Health
Moderators
avatar for Brian Mullen

Brian Mullen

Founder/CEO & Innovation Strategy Manager, Therapeutic Systems & Brigham Innovation Hub
Brian Mullen is an entrepreneur, design engineer, and researcher with a passion for designing innovative medical products and assistive technologies. Brian holds a B.S.M.E., M.S.M.E and Ph.D. in mechanical engineering from the University of Massachusetts, Amherst. He currently works as an Innovation Strategy Manager at the Brigham Innovation Hub and enjoys coaching, mentoring and speaking on design and innovation. Since 2004 Brian had been... Read More →

Speakers
avatar for Scott R. Cousino

Scott R. Cousino

CEO and Co-founder, myStrength, Inc.
Scott R. Cousino is the CEO and co-founder of myStrength, Inc., a digital behavioralhealth company delivering innovative, scalable solutions for healthcare payers andproviders. myStrength's evidence-based resources uniquely empowerconsumers with interactive web and mobile applications to manage and overcomedepression, anxiety, substance use disorder, and soon chronic pain. myStrength’sdemonstrated consumer engagement combined with... Read More →
avatar for Dr. Matt Keener

Dr. Matt Keener

CEO, Blackbird Health
Matt Keener, MD, serves families navigating the stress that arises when mental/brain illness strikes young minds.  | | A teacher and nerd at heart, his research began in integrative psychiatry with clinical neuroscience training that progressed under mentors David Lewis and Mary Phillips at the University of Pittsburgh - UPMC. Using functional brain imaging he studied how emotion modifies our self-concept and during psychiatry residency was... Read More →
avatar for Dr. Kimberly O'Brien

Dr. Kimberly O'Brien

PhD, Simmons College/Boston Children's Hospital/Harvard Medical School
Kimberly H. McManama O’Brien, PhD, LICSW, is an Assistant Professor at Simmons School of Social Work with a joint appointment at Harvard Medical School as an Instructor in Psychiatry. She is also a per diem clinician at Boston Children’s Hospital, where she conducts the majority of her research. Dr. O’Brien is committed to a research agenda focused on the development and testing of brief interventions for suicidal adolescents... Read More →


Tuesday April 5, 2016 4:30pm - 5:30pm
Ballroom E In the breakout-room hallway

4:30pm

Designing Within a Hospital System: Challenges and Strategies

Designers embedded within a large healthcare system have a unique opportunity to work directly with patients, doctors, nurses, and other staff to create significant impact in how healthcare is provided. However, along with this exceptional access come big challenges: complicated bureaucratic power structures, change-adverse organizational cultures, and industry-specific technology constraints. How do designers — often working alone or in small teams — position themselves in order to make a difference in this complex environment?


This session will convene a group of seasoned in-house UX and service designers from diverse healthcare institutions to share stories and examples of their work as they talk about the specific challenges they face and discuss strategies for working more effectively.

Moderators
avatar for Katie McCurdy

Katie McCurdy

UX Design & Research Consultant, Katie McCurdy Experience Design LLC
Katie McCurdy is a User Experience Designer & Researcher who uses design, empathy, and love to empower patients and improve healthcare. She is also a patient with 20 years’ experience with the autoimmune disease Myasthenia Gravis. Her goal is to help people live healthier and happier lives, and she’s especially interested in using data visualization to help simplify the complex and promote behavior change. She recently... Read More →

Speakers
avatar for Jeremy Beaudry

Jeremy Beaudry

Experience Design Strategist, The University of Vermont Medical Center
Jeremy is an experience design strategist at The University of Vermont Medical Center in Burlington. Previously, he was a professor of design and director of the Design for Social Impact masters program at The University of the Arts in Philadelphia. His research and design practice focus on creating collaborative tools and methods with organizations, communities and leaders in the service of systems-wide change and innovation efforts. He has... Read More →
avatar for Nick Dawson

Nick Dawson

Executive Director of Innovation, Johns Hopkins Sibley Hospital
Nick Dawson believes that healthcare is about humans taking care of other humans, and there’s no other industry like it. He has spent most of his career following his passion for continually improving how we do the work of caring for others.  In his view, patient experiences and staff happiness should be the top priority. When it is, everything else follows.  Today, he is focused on helping health systems develop a modern... Read More →
avatar for Lenny Naar

Lenny Naar

Design Strategist, HELIX Centre
Lenny is a Design Strategist at HELIX Centre—short for Healthcare Innovation Exchange—inside St. Mary's Hospital in London. A joint collaboration between Imperial College London and the Royal College of Art, the team uncovers root problems and co-designs solutions to improve healthcare at scale. Lenny recently co-founded Prescribe Design, a community aimed at expanding the role of design and designers working in healthcare. As Lead... Read More →
avatar for Matthew Van Der Tuyn

Matthew Van Der Tuyn

Manager of Design & Strategy, Penn Medicine Center for Health Care Innovation
Matt Van Der Tuyn is the manager of design and strategy at the Penn Medicine Center for Health Care Innovation.  | | The Penn Medicine Center for Health Care Innovation facilitates the rapid, disciplined development, testing and implementation of new strategies to reimagine health care delivery for dramatically better value and patient outcomes. | | In his role at the center Matt partners with frontline staff, administrators, and... Read More →


Tuesday April 5, 2016 4:30pm - 5:30pm
Commonwealth A In the breakout-room hallway

4:30pm

Data Insights: Mining, Modeling, an Visualization (continued)
Data is useless if it failes to inform, which is precisely what data experets are fuiously working on: turning raw informatics into meaningful narratices that begin to shift our standars. From the individual to the population level, data is leadeing both policy and better decision making in the clinical sphere.

Moderators
avatar for Matthew Holt

Matthew Holt

Co-Founder, Health 2.0
Matthew Holt, Co-Chairman, @boltyboy, spent the 1990s learning from the best to be a health care futurist at Institute for the Future, and a survey researcher at Harris Interactive. In the early 2000s he spent time at a PHR start-up, but since he’s been the Founder of (and now occasional author on) The Health Care Blog, and co-founder of the Health 2.0 Conference–roles for which he was mostly self-taught!

Speakers
avatar for Jorge Caballero

Jorge Caballero

Head of Data, Amino
Jorge believes that Americans need an unbiased partner on their side to help them navigate the health care system. He shares in Amino’s vision for making health care simple and intuitive by using data, design, and a whole lot of empathy. As Amino’s Head of Data and Medical Director, he leads a talented team that translates raw data into meaningful information that helps patients, caregivers, and families make confident health care... Read More →
avatar for Jennifer Gamble

Jennifer Gamble

Data Scientist, Ayasdi
Jennifer is a data scientist on the healthcare team at Ayasdi. Jennifer came to Ayasdi from North Carolina State University, where she received her PhD in Electrical Engineering. There her research focused on Topological Data Analysis. She is a frequent speaker at industry events having spoken at Health 2.0, HiMSS and other industry and academic events.
avatar for Niraj Katwala

Niraj Katwala

CTO and EVP, Talix
As Chief Technology Officer for Talix, Niraj is an accomplished software professional with more than 20 years of experience in the technology and healthcare industries. Prior to Talix, Niraj served as the CTO of Healthline, which was formerly the parent company of Talix. He was also a founding member and Vice President of Engineering of Entigen Corporation, where he led the development of a search platform for bioinformatics databanks
avatar for Vinay Mohta

Vinay Mohta

Co-founder and CTO, Kyruus
Vinay oversees all technical and engineering operations. He was previously at Kayak, where he led the development of a ‘Big Data’ predictive analytics platform for measuring the impact of the company’s multi-channel marketing efforts.
avatar for Sriram Vishwanath

Sriram Vishwanath

President, Accordion Health
Sriram has been working in the informatics and predictive intelligence domains for over 17 years. At Accordion Health, he works with leading data scientists in the field to bring sophisticated predictive intelligence to provide actionable insights, enabling precision healthcare in a unique, personalized manner.


Tuesday April 5, 2016 4:30pm - 5:30pm
Ballroom C In the breakout-room hallway

4:30pm

Tracking the Body: Devices, Consumer Genomics, and Sensors (continued)
As tracking has become more mainstream, consumers who were once only curious about their heart rate at the gym are now interested in diving deeper and learning more. This session takes a look at the technical side of the latest in telehealth solutions, genomic platforms, and hacks in the world of sensors and devices.

Speakers
avatar for Aymen Elfiky

Aymen Elfiky

Co-founder and CMIO, Massive Bio
Dr Elfiky maintains an active clinical workload which he leverages with his formal informatics expertise to orchestrate practice and process innovation across the cancer care continuum at Dana-Farber Cancer Institute (DFCI) and Brigham and Women's Hospital (BWH).  At the same time, by utilizing the spectrum of individual and organizational data assets, he works to inform value-based care objectives through critical payment, policy, and... Read More →
avatar for Dana Lewis

Dana Lewis

Founder, #OpenAPS, OpenAPS
Dana is the creator of #DIYPS, the Do-It-Yourself Pancreas System, and a founder of the #OpenAPS movement to make safe and effective basic Artificial Pancreas System (APS) technology more widely available. She also created and moderates #hcsm, the global health care social media community that meets weekly on Twitter, and works at the intersection of all things health and digital.
avatar for Niall O'Connor

Niall O'Connor

CTO, Genospace
Niall is responsible for software development, engineering and security at Genospace. Genospace defines percision medicine. It's platform enables interpretation, analytics, reporting, and collaboration on high-dimenstional genomic and other biomedical data. Prior to Genospace he was a Lead Engineer in the Center for Cancer Computational Biology (CCCB) at the Dana-Farber Cancer Institute.
avatar for Justin Pedro

Justin Pedro

Senior Technical Director, CloudDX
Justin is responsible for inspiring the Cloud DX technical team to realize the company vision of improving patient monitoring and personal health awareness by pushing the limits of mobile and wearable technology.  He provided technical leadership on international projects with his expertise in security, image processing and communication protocols. During his tenure at BlackBerry Ltd. he was technical manager for USB, Bluetooth, FM... Read More →
avatar for Samir Qamar

Samir Qamar

CEO, MedLion
Dr. Samir Qamar serves as Founder, CEO, and Chairman of tech startup MedWand Digital Health, after inventing the world's first telemedicine device that allows providers to remotely perform physical examinations. MedWand was cited by Frost & Sullivan as one of 2015’s top 10 healthcare disrupters and selected as the 2015 Health 2.0 Launch! winner. MedWand has been featured by Medscape, Becker's Hospital Review, CES' Digital Health Summit... Read More →


Tuesday April 5, 2016 4:30pm - 5:30pm
Ballroom D In the breakout-room hallway

4:50pm

FAST TRACK: Don’t Fear Small Numbers: Why a Few Design Research Participants Can Provide Big Insights

Clinical, market, and design research used very different numbers of research participants. Clinical trails use very large numbers of research participants to determine a treatment’s efficacy and safety. Similarly, market research traditionally uses large, statistically significant numbers of participants to determine what and how to sell products to people. In contrast, design research relies largely on qualitative data from relatively few study participants. We can derive information about a demographic’s particular behaviors, desires, and experience to provide actionable and accurate insights for a solution design. In this lunchtime chat, Dan Berlin & Susan Mercer from the Mad*Pow Research Team will discuss how and why to uncover important insights from a small number of participants. They will also be open for Q&A about experience & design research topics.


Speakers
avatar for Daniel Berlin

Daniel Berlin

Managing Director, Experience Research, Mad*Pow
Resident foodie and...gulp...Frank Zappa fan, Dan performs both traditional and novel user experience research techniques. All our client engagements are varied; Dan helps determine which research activities are the most appropriate and will collect the most usable data for a particular project. After seven years working with hard-to-use interfaces in technical support,  Dan found his User Experience design calling after participating in... Read More →
avatar for Susan Mercer

Susan Mercer

Experience Research Director, Mad*Pow
After starting a career in geophysics, Susan discovered that she enjoyed visually communicating her data more than she enjoyed researching the science. She has over 20 years of expertise in user experience, working both as a consultant and in-house designer and researcher. She has several years of experience in conducting user research, using a diverse set of research methods from contextual inquiry to ethnography to collaging across... Read More →


Tuesday April 5, 2016 4:50pm - 5:30pm
Commonwealth C In the breakout-room hallway

5:30pm

Stretch Break with Robin Zander
Get up, stretch, and breathe with Robin Zander! 

Speakers
avatar for Robin Zander

Robin Zander

CEO and Co-Founder, Design For Dance
Robin Zander is an educator, author, and strategist. With a diverse background ranging from management consulting to circus performance, he has spent his career working with individuals and companies to improve performance. He is a member of BJ Fogg’s Persuasive Technology Lab at Stanford University and the director of the Stanford-founded Design for Dance conference. Through his podcast, The Robin Zander Show, he interviews exceptional... Read More →


Tuesday April 5, 2016 5:30pm - 5:35pm
Main Stage Main ballroom located across from the exhibit hall

5:35pm

KEYNOTE: Susannah Fox: Chief Technology Officer, U.S. Department of Health Human Services
Invent Health: Building an Innovation Nation 

We are at critical inflection point in our history where we are in a better position than ever before to leverage the American spirit of invention to create ways for people to live more independently, in better health, and with greater dignity. 

The HHS IDEA Lab has led the Department’s work in expanding public access, championing open innovation, and creating opportunities for entrepreneurs to contribute. The Invent Health initiative marks out a new frontier: innovation in the design and manufacture of hardware, such as medical and assistive devices. We are asking questions of our colleagues inside and outside government, aiming to clarify barriers and lay out guideposts as we explore how the Maker movement is helping us build toward an Innovation Nation. 

For example: How might we empower small-scale designers, builders, and developers to find creative solutions to challenges we see across the landscape of health and human services? What will happen when everyone has access to the tools and information they need to solve their own problems — and share their ideas with others?

Speakers
avatar for Susannah Fox

Susannah Fox

CTO, HHS
Susannah Fox is the Chief Technology Officer of the U.S. Department of Health and Human Services (HHS). She is responsible for helping HHS leadership harness the power of data, technology, and innovation to improve the health and welfare of the nation. Together with the IDEA Lab team, she creates opportunities for entrepreneurship across the HHS workforce. Susannah most recently served as the Entrepreneur-in-Residence at the Robert Wood... Read More →


Tuesday April 5, 2016 5:35pm - 6:05pm
Main Stage Main ballroom located across from the exhibit hall

6:05pm

KEYNOTE: Aleta Hayes: Performer/teacher Stanford Institute for Diversity in the Arts
Speakers
avatar for Aleta Hayes

Aleta Hayes

Stanford Institute for Diversity in the Arts
Aleta Hayes is a “contemporary dancer, choreographer, performer, and teacher.” She holds an M.F.A in Dance and Choreography from New York University’s Tisch School of the Arts and a B.A. in Drama, Dance and the Visual Arts from Stanford. Hayes has taught at Wesleyan University, Swarthmore College, Rutgers University, and Princeton University, where she developed “pedagogically innovative courses that combined cultural... Read More →


Tuesday April 5, 2016 6:05pm - 6:35pm
Main Stage Main ballroom located across from the exhibit hall

6:35pm

General Reception
Tuesday April 5, 2016 6:35pm - 7:35pm
Exhibit Hall
 
Wednesday, April 6
 

7:00am

Breakfast & Registration
Wednesday April 6, 2016 7:00am - 8:00am
Exhibit Hall

8:00am

HxRefactored Day Two Kick-Off
Speakers
avatar for Amy Cueva

Amy Cueva

Co-Founder, Chief Experience Officer, Mad*Pow
Amy believes that design can help improve the human condition. It was with that mission and vision that she founded Mad*Pow in 2000 with Will Powley, and together they’ve created an award-winning agency serving Fortune 500 companies and startups across industries from health to financial services, technology, media, education, and hospitality. | | Amy plays an essential role in Mad*Pow’s visualization of a changed healthcare system... Read More →
avatar for Matthew Holt

Matthew Holt

Co-Founder, Health 2.0
Matthew Holt, Co-Chairman, @boltyboy, spent the 1990s learning from the best to be a health care futurist at Institute for the Future, and a survey researcher at Harris Interactive. In the early 2000s he spent time at a PHR start-up, but since he’s been the Founder of (and now occasional author on) The Health Care Blog, and co-founder of the Health 2.0 Conference–roles for which he was mostly self-taught!


Wednesday April 6, 2016 8:00am - 8:15am
Main Stage Main ballroom located across from the exhibit hall

8:15am

KEYNOTE: Shahid Shah: CEO, Netspective
Speakers
avatar for Shahid Shah

Shahid Shah

CEO, Netspective
Shahid Shah is a Government 2.0, Health IT, Medical Device Integration software expert with over 22 years of technology strategy, software engineering, entrepreneurship, speaking, and writing experience. He is a consultant to various federal agencies on IT matters and helped design and deploy the American Red Cross’s electronic health record solution across thousands of sites.  His expertise in the HIT doesn’t stop there... Read More →


Wednesday April 6, 2016 8:15am - 8:35am
Main Stage Main ballroom located across from the exhibit hall

8:35am

ANNOUNCEMENT & DEMO: ONC Market R&D Challenge Winner
ONC Marekt R&D Challenge Winner, Clinical Box, will be giving a 3-minute presentation of their product.

Speakers
avatar for Farbod Hagigi

Farbod Hagigi

CEO, ClinicalBox
Farbod has lived and breathed coordination, patient-engagement and value-based healthcare for the past 13 years. He brings his significant experience across the healthcare industry to ClinicalBox's software solutions. ClinicalBox is a healthcare technology company advancing care coordination and patient engagement to achieve better outcomes at lower cost


Wednesday April 6, 2016 8:35am - 8:43am
Main Stage Main ballroom located across from the exhibit hall

8:43am

ANNOUNCEMENT: Design Challenge
Speakers
avatar for Amy Cueva

Amy Cueva

Co-Founder, Chief Experience Officer, Mad*Pow
Amy believes that design can help improve the human condition. It was with that mission and vision that she founded Mad*Pow in 2000 with Will Powley, and together they’ve created an award-winning agency serving Fortune 500 companies and startups across industries from health to financial services, technology, media, education, and hospitality. | | Amy plays an essential role in Mad*Pow’s visualization of a changed healthcare system... Read More →
avatar for Jeff Makowka

Jeff Makowka

Director, Market Innovation, AARP
Jeff has over fifteen years’ experience in strategic consulting and market research. For more than half of that time, he has been focused on the wants and needs of the 50+, both domestically and internationally. As a Director in AARP’s Enterprise Strategy and Innovation group, Jeffhelped to launch, and now co-manages, the Innovation@50+ initiative, which aims to spark entrepreneurial activity across public and private sectors... Read More →


Wednesday April 6, 2016 8:43am - 8:47am
Main Stage Main ballroom located across from the exhibit hall

8:48am

KEYNOTE: Adrienne Boissy: Chief Experience Officer, Cleveland Clinic Health System
Speakers
avatar for Dr. Adrienne Boissy

Dr. Adrienne Boissy

Chief Experience Officer, Cleveland Clinic Health System
Adrienne Boissy, MD, MA, is Chief Experience Officer of Cleveland Clinic Health System, and a staff physician at the Cleveland Clinic Mellen Center for Multiple Sclerosis with a secondary appointment in the Center for Ethics, Humanities and Spiritual Care. As Chief Experience Officer, Dr. Boissy leads the Office of Patient Experience and its initiatives to improve the patient experience across Cleveland Clinic Health System. | | Dr. Boissy... Read More →


Wednesday April 6, 2016 8:48am - 9:08am
Main Stage Main ballroom located across from the exhibit hall

9:09am

KEYNOTE: Harri Hursti: Chief Technology Officer, Zyptonite Inc.
With triennial review of DMCA of 2015 hacking medical equipment for security audit purposes got the spotlight. What is the state of the art out in the field?

Speakers
avatar for Harri Hursti

Harri Hursti

CTO, Zyptonite Inc
Mr. Harri Hursti is a Finnish internet visionary, entrepreneur, and a world-known data security expert. Mr. Hursti is a consultant and a coauthor of several studies for the U.S. state and federal governments on data security. He is famously known for developing “the Hursti Hack” (http://en.wikipedia.org/wiki/Hursti_Hack) altering the results of the voting machines used in 2000 Presidential elections (see HBO documentary "Hacking... Read More →


Wednesday April 6, 2016 9:09am - 9:32am
Main Stage Main ballroom located across from the exhibit hall

9:33am

Stretch Break with Robin Zander
Get up, stretch, and breathe with Robin Zander! 

Speakers
avatar for Robin Zander

Robin Zander

CEO and Co-Founder, Design For Dance
Robin Zander is an educator, author, and strategist. With a diverse background ranging from management consulting to circus performance, he has spent his career working with individuals and companies to improve performance. He is a member of BJ Fogg’s Persuasive Technology Lab at Stanford University and the director of the Stanford-founded Design for Dance conference. Through his podcast, The Robin Zander Show, he interviews exceptional... Read More →


Wednesday April 6, 2016 9:33am - 9:38am
Main Stage Main ballroom located across from the exhibit hall

9:38am

ANNOUNCEMENT: Recruitment
Speakers
avatar for JJ Raoult

JJ Raoult

Principal, ZS Associates


Wednesday April 6, 2016 9:38am - 9:40am
Main Stage Main ballroom located across from the exhibit hall

9:40am

ANNOUNCEMENT: HxR Design Award Winners
Wednesday April 6, 2016 9:40am - 9:50am
Main Stage Main ballroom located across from the exhibit hall

9:50am

Coffee Break
Grab a cup of coffee or tea in our exhibit hall as you make your way to breakout sessions!

Wednesday April 6, 2016 9:50am - 10:30am
Exhibit Hall

9:50am

Coffee Break Discussion: Redesigning Medical Billing

Patients in the US struggle to understand their medical bills today at great cost to everyone in the health care system. To reduce those costs we need to improve both the design of billing documents and the overall medical billing process. Join this session to share your interest in solving this important problem and learn about an exciting two-part national design challenge that will bring together innovative partners in the health care field.

Current medical bills generate confusion, ill will and lost revenue. Patients rarely know the cost of healthcare at the time of service, then receive bills from multiple sources for the same episode of care, often long after the encounter. When the bill arrives it is often incomprehensible. Patients are surprised at cost, unsure the bill is correct or complete, which results in anxiety, frustration, and frequently inaction, non-payment, or incorrect payment of bills. Confusion and surprise leads patient to avoid additional necessary treatment. This contributes to confusion around how their specific insurance plan works as patients learn too late that they have gone out of network or received care that is not covered, the cost of a high deductible health plan, or missed opportunities for proactive financial planning. All this undermines patient satisfaction with both payers and providers. It hurts patients through negative experience, financial hardship and barriers to necessary treatment. Providers directly lose revenue for unpaid bills and unsought treatment.

We will share ideas that can help shape the design challenge that will launch later this year.


Speakers
avatar for Paul Kahn

Paul Kahn

Experience Design Director, Mad*Pow
Paul has been working professionally with digital information for many years, specializing in solving large information problems. The name for what he does keeps changing – hypertext research, information design, digital design, information architecture, user experience. But whatever you call it, his work always has the same focus: shaping and designing collections of digital information to improve user experience. Paul is constantly... Read More →


Wednesday April 6, 2016 9:50am - 10:30am
Commonwealth C In the breakout-room hallway

10:30am

FAST TRACK: Sustainable Design
  • Discover the carbon impact of the internet (hint: it's bigger than that of entire countries and due to hit 9 billion tons of CO2 by 2020)
  • How to design, build, and host low-carbon websites
  • Learn behavior change techniques that can help consumers make greener choices online
  • Attitudes and beliefs: design for audiences with diverse world-views (including those who disagree about climate change)

Speakers
avatar for Jen Briselli

Jen Briselli

Managing Director, Experience Design, Mad*Pow
Without a doubt Jen has an insatiable curiosity and passion for science, education and empowering people through design. To her, being a designer means being an enabler – creating the tools and environments that enable people to solve their own problems and build agency into the connections between clients, their customers, and their experiences. At Mad*Pow, she does just that for our clients, as a Managing Director of Experience... Read More →
avatar for James Christie

James Christie

Director, Experience Design, Mad*Pow
Former British expat turned newly-minted American citizen, James Christie is passionate about creating excellent and accessible experiences, grounded on research, usability and performance. James loves to work directly with clients - sketch pad in hand - ready to collaborate on new ideas and perspectives. | | James combines his earlier front-end coding skills with his true passion of experience design, including requirements analysis... Read More →


Wednesday April 6, 2016 10:30am - 11:10am
Commonwealth C In the breakout-room hallway

10:30am

New Models for Care Delivery
Moderators
avatar for Matthew Holt

Matthew Holt

Co-Founder, Health 2.0
Matthew Holt, Co-Chairman, @boltyboy, spent the 1990s learning from the best to be a health care futurist at Institute for the Future, and a survey researcher at Harris Interactive. In the early 2000s he spent time at a PHR start-up, but since he’s been the Founder of (and now occasional author on) The Health Care Blog, and co-founder of the Health 2.0 Conference–roles for which he was mostly self-taught!

Speakers
avatar for Ethan Berke

Ethan Berke

Medical Director, Clinical Design and Innovation, Dartmouth-Hitchcock Health System, Dartmouth-Hitchcock
Ethan M. Berke, MD, MPH is Medical Director, Clinical Design and Innovation for Dartmouth Hitchcock Health System in New Hampshire.  He is an Associate Professor in Community and Family Medicine at The Geisel School of Medicine at Dartmouth, a researcher at The Dartmouth Institute for Health Policy and Clinical Practice, an Investigator in the Cancer Control Research Program the Dartmouth-Hitchcock Norris Cotton Cancer Center, and an Adjunct... Read More →
avatar for Maulik Majmudar

Maulik Majmudar

Associate Director, Healthcare Transformation Lab, Massachusetts General Hospital
Dr. Majmudar is a practicing cardiologist and Associate Director of the Healthcare Transformation Lab at Massachusetts General Hospital. He also advises a number of other start-ups, leveraging his strong clinical training in internal medicine and cardiology. He enjoys teaching and lectures at Massachusetts Institute of Technology in areas of healthcare innovation & entrepreneurship, as well as medical device design and development.
avatar for Ankit Patel

Ankit Patel

Vice President, Provider Alignment, Clover Health
Ankit is the Vice President of Provider Alignment at Clover Health, building programs to engage physicians to achieve better health outcomes at lower costs. Prior to joining Clover, he was a Senior Advisor at the CMS Innovation Center where he worked on the launch of the first ACO program, the State Innovation Model and the Maryland All-Payer Waiver.
avatar for Samir Qamar

Samir Qamar

CEO, MedLion
Dr. Samir Qamar serves as Founder, CEO, and Chairman of tech startup MedWand Digital Health, after inventing the world's first telemedicine device that allows providers to remotely perform physical examinations. MedWand was cited by Frost & Sullivan as one of 2015’s top 10 healthcare disrupters and selected as the 2015 Health 2.0 Launch! winner. MedWand has been featured by Medscape, Becker's Hospital Review, CES' Digital Health Summit... Read More →
avatar for Andrew Schutzbank

Andrew Schutzbank

Vice President, Clinical Development, Iora Health
Andrew’s passion for revolutionizing health care began as a medical student at Tulane in pre- and post-Katrina New Orleans, continuing during his Internal Medicine & Primary Care residency at the Beth Israel Deaconess Medical Center. Andrew has worked across Iora Health since its founding: building the collaborative care platform, advancing a dynamic model of primary care including direct patient care, software development and... Read More →
avatar for Daniel Stein

Daniel Stein

Chief Medical Officer, Walmart Care Clinics
Daniel is works to offer affordable, convenient, high-quality clinical care for Walmart customers and Associates. He helps lead Walmart’s recently launched primary care clinic initiative, the Walmart Care Clinic, as well as other health services initiatives. Previously, Daniel worked on the health staff of the U.S. Senate Finance Committee on policy involving Medicare and Medicaid, where he was able to work on the Medicare Modernization Act... Read More →


Wednesday April 6, 2016 10:30am - 11:30am
Commonwealth B In the breakout-room hallway

10:30am

Behavior Change Design

A space where theory, evidence, policy and practice can come together to enlighten multi-disciplinary stakeholders interested in facilitating meaningful change at individual, group and population levels.


Moderators
avatar for Dustin DiTommaso

Dustin DiTommaso

SVP Behavior Change Design, Mad*Pow
Dustin blazes trails with his work, merging design with motivational psychology and technology to help people change their lives. Putting theory into practice, he delivers solutions that transform people’s attitudes, behavior, and physical and financial health. He designs products and programs that incorporate behavior change and gameful design for clients ranging from innovative start-ups to Fortune 500 companies. An accomplished speaker... Read More →

Speakers
avatar for Geri Lynn Baumblatt

Geri Lynn Baumblatt

Executive Director of Patient Engagement, Emmi
Geri Lynn Baumblatt is the Executive Director of Patient Engagement at Emmi Solutions. She regularly speaks at health literacy, shared decision making, and patient experience conferences and panels for organizations like AHRQ, The Institute for Healthcare Advancement, Stanford Medicine X, the Society for Medical Decision Making, the Cleveland Clinic, the Beryl Institute, Duke, the Brookings Institute, the ONC, and the Center for Plain Language... Read More →
avatar for Samantha Dempsey

Samantha Dempsey

Senior Behavior Change & Experience Designer, Mad*Pow
Samantha Dempsey is a Senior Behavior Change & Experience Designer at Mad*Pow where she designs interactions between people, their bodies, and healthcare systems. Her background in illustration informs her approach to experience design as she incorporates narrative flow, visual storytelling, and sequential art into her work. She researches and creates tools to facilitate visual communication in the clinic and beyond. In her spare time, she... Read More →
avatar for David Hoke

David Hoke

Sr. Director, Associate Health and Well-being, Walmart
David has spent the last 20+ years working with a variety of organizations focusing on measurably improving the health and well-being of the workforce. Since joining Walmart in 2012, David has been responsible for designing and delivering offerings that improve the well-being of the entire 1.2 million person Walmart workforce. Prior to joining Walmart, David served with Yum! Brands where he was responsible for designing and delivering... Read More →
avatar for Dr. Sherry Pagoto

Dr. Sherry Pagoto

Associate Professor, University of Massachusetts Medical School
Dr. Sherry Pagoto is an Associate Professor of Medicine in the Division of Preventive and Behavioral Medicine at the University of Massachusetts Medical School. She is also a licensed clinical psychologist and expert in behavioral counseling for health behavior change. Her research is focused on leveraging digital health and social media in the treatment of obesity and cancer prevention. She is currently testing two new mobile apps in her lab... Read More →
avatar for Ciara Taylor

Ciara Taylor

Managing Director of Behavior Change Design, Mad*Pow
Ciara Taylor is the Managing Director of Behavior Change Design at Mad*Pow where she applies her knowledge of games to design playful and meaningful experiences for behavior change. Keeping one foot in the design world and the other in the gaming world, Ciara researches and designs new ways to create community engagement through elements of play. When she isn’t designing playful experiences, she plays games, gushes over cute sloths and... Read More →
avatar for Dr. Virgil Wong

Dr. Virgil Wong

Chief Executive Officer, Medical Avatar
Virgil Wong is the Cofounder and Chief Executive Officer of Medical Avatar LLC, a mobile health company that generates personalized 3-D anatomical bodies to visualize health information in the past, present, and future. As a researcher in medical cognition and intelligent technologies at Columbia University, he is studying how time travel simulations of patients’ bodies can improve efficiency, reduce health care costs, and improve outcomes... Read More →


Wednesday April 6, 2016 10:30am - 11:30am
Ballroom E In the breakout-room hallway

10:30am

How to Build Innovative, Human-Centric Organizations
We understand the power of design, that by putting the humans we serve–whether they be patients, doctors, consumers, etc- at the center of our work we’re able to better understand challenges and find more effective solutions. As organizations begin to recognize the power of design and invest in it by building teams, they often realize that finding opportunities and solutions is only part of the challenge. In order to build innovation and human-centricity within an organization, the organization itself needs to have structures and systems that not only support, but also promote these new ways of approaching problem solving. 
How can we be more human-centric in the way we structure and run organizations? How can we foster innovation by building better teams and processes? How can we inspiring people, helping them use new tools to work together, identify problems and break down silos that stop progress? In this track of presentation and panel discussion, we’ll hear first-hand stories of the successes, challenges, and practical take-aways that organizations have encountered as they’ve worked to build their approaches to innovation and human centricity. Building Innovation and Human-Centricity in Organizations

Moderators
avatar for Adam Connor

Adam Connor

VP Organizational Design and Training, Mad*Pow
Adam Connor, most recognizable by his magnificent beard, is a designer, author and illustrator based in Western Massachusetts. As VP of Organizational Design at Mad*Pow, Adam helps create positive change by addressing the relationships that people have with one another to foster more collaborative, creative and customer-centric organizations. | | Adam and his team look closely at company culture and all of the ways that it gets expressed and... Read More →

Speakers
avatar for Joseph Castongia

Joseph Castongia

Manager, Care Innovation & Design, Cedars-Sinai
Through empathy, creativity, and deep human insight, Joseph aims to reimagine and enhance the art of caring. | | Along with managing a diverse portfolio of projects impacting the human interactions, processes, technologies, and physical environments that collectively frame the care experience, he oversees the development of Cedar-Sinai's design strategy, infrastructures, and strategic design partnerships.  | | Joseph has been working in... Read More →
avatar for Karolina Michniewicz

Karolina Michniewicz

Healthcare Design Research Manager, BJC Healthcare
Karolina Michniewicz is a Healthcare Design Research Manager within the Center For Innovation at BJC HealthCare in St. Louis. Her role includes identifying, incubating, and disseminating innovative methods of understanding, problem-solving, and prototype testing. The current focus is on strategic approaches to disseminating a mixed-methods approach across the organization, with a focus on incorporating design thinking to standard research... Read More →
avatar for Sarah B. Nelson

Sarah B. Nelson

Practice Lead, IBM Studios
Sarah B. Nelson joined IBM as a Practice Lead leading the design culture initiative for IBM Studios. IBM Studios is a global network of design studios where cross-discipline product teams deliver disruptive outcomes. | | Prior to IBM, Sarah founded Radically Human to help creative leaders in the enterprise develop thriving teams. Radically Human's clients included leadership teams from Capital One, Walmart Labs, Intuit, Samsung NeXD Labs... Read More →


Wednesday April 6, 2016 10:30am - 11:30am
Commonwealth A In the breakout-room hallway

10:30am

DevOps for Health Care: Agile & Process Design
Continuous integration, continuous delivery, and the idea that developers cannot just throw software over the wall over to operations personnel to operate is nicely encompassed in a movement known as DevOps. Health tech teams try to create high quality, secure, and very safe software but the legacy approaches they use mean that it takes much longer than is necessary to create systems that patients and providers need to do their jobs. Join award-winning systems architect Shahid Shah as he interviews innovators, hospital IT staff, and other experts about how modern DevOps techniques can be used to delivery higher quality code faster and more safely.

Moderators
avatar for Shahid Shah

Shahid Shah

CEO, Netspective
Shahid Shah is a Government 2.0, Health IT, Medical Device Integration software expert with over 22 years of technology strategy, software engineering, entrepreneurship, speaking, and writing experience. He is a consultant to various federal agencies on IT matters and helped design and deploy the American Red Cross’s electronic health record solution across thousands of sites.  His expertise in the HIT doesn’t stop there... Read More →

Speakers
avatar for David Chao

David Chao

Entrepreneur
David is an innovator, techologist, strategist, entrepreneur and company and culture builder. After five years of research as a theoretical particle physicist, he re-entered the technology space by joining seminal Austin start-up Trilogy, where he led the development of enterprise software for F50 financial services companies. In 2004, he joined Crimson, an Austin healthcare start-up, and as their first employee and VP of Development, built the... Read More →
avatar for Julian Goldman

Julian Goldman

Physician, Massachusetts General Hospital
avatar for Paul Spencer

Paul Spencer

Developmental Director, POMIET
At POMIET, Paul manages and leads development teams from project inception to release delivery. He has over 17 years of software development experience.
avatar for Volodymyr Yelchev

Volodymyr Yelchev

Principal Architect, SoftServe
Volodymyr is responsible for ensuring the technology fo Delivery Organization are aligned to SoftServe's business goals as well as acting as a thought leader in technology solutions in Delivery Organization, supporting presale and consulting. He will discuss how modern DevOps techniques can be used to deliver higher quality code faster and more safely.


Wednesday April 6, 2016 10:30am - 11:30am
Ballroom C In the breakout-room hallway

10:30am

The Health IoT: Remote Care and Mobile Solutions
Through new telehealth technologies and increased data analysis physicians are gaining insights into patients like never before, allowing them to facilitate early interventions, improve adherence, and reduce readmission rates -- not to mention at a price more affordable than ever. The companies you’ll hear from in this session are using a healthy and innovative mix of data, educational tools, sensors, and more to improve patient outcomes.

Moderators
avatar for Ashkan Afkhami

Ashkan Afkhami

VP, General Manager Healthcare, Mobiquity, Inc

Speakers
avatar for Andrew Hooge

Andrew Hooge

Senior Product Manager, Validic
Andrew helps lead the growth and management of their device and app partner products and experience. He previously led two successful startups in the health and fitness space focusing on improving health outcomes by integrating the use of mHealth and fitness devices with remote coaching. Andrew is an exercise physiologist with close to 20 years of experience in the health and fitness industry and is an author and frequent speaker on the... Read More →
avatar for Valeska Schroeder

Valeska Schroeder

SVP, Product Management, Vital Connect
Valeska is leading the Product Management organization that includes Strategic and Product Marketing, Clinical Affairs, Regulatory Affairs, and Project Management. Valeska brings over 15 years experience in program management and product development roles. Previously, she worked at Johnson & Johnson where she gained 9 years of medical device experience in cardiovascular, endovascular, and ear, nose and throat products. She has supported... Read More →
avatar for Kumar Subramanian

Kumar Subramanian

Chief Information and Technology Officer, Care Innovations
At Care Innovations, Kumar oversees IT systems and the development of our Health Harmony platform, leads the effort to ensure our analytics efforts are integrated, and facilitates the creation of an integration infrastructure that enables our systems, our client's systems, and third party information sources to 'talk' to each other.
avatar for Manu Varma

Manu Varma

Head of Marketing & Strategy, Philips
Manu is responsible for strategic planning, product and field marketing functions, and is the site leader for Hospital to Home’s Framingham operations. Previously, Manu led strategy and business development function for Philips’ Therapeutic Care businesses, comprising Anesthesia, Mechanical Ventilation, Resuscitation and Therapeutic Hypothermia solutions. He was responsible for working with general managers, site leaders and large... Read More →


Wednesday April 6, 2016 10:30am - 11:30am
Ballroom D In the breakout-room hallway

11:30am

FAST TRACK: Bring Music, Dance and Art to Health Tech and innovation

Behavior change is the toughest challenge in healthcare, patients and elders suffer from both physical fatigue and severe stress. They are often homebound due to safety concerns and compromised immune systems, triggering isolative depression. Caregivers are more likely to get sick as well. Research shows Creative Arts Therapy improves cancer patients’ Quality of Life by 50% and reduces pain by 59%! Dance reduces the risk of dementia by 76%. The panel will discuss published medical studies on health benefit of art (music, dance, art), and use empathy and design thinking to bring them to health tech innovation to create effective healthy behavior change.



Moderators
avatar for Amy Li

Amy Li

Founder, Dance4Healing
Amy Li leads the integrative health startup, Dance4Healing, which inspired by her own fight against stage IV cancer, utilizes artificial intelligence and behavior design to connect dance teachers to patients, recommend personalized music and dance, and create dance buddies and patient groups based on real-time emotion and health data.

Speakers
avatar for Rana Chudnofsky

Rana Chudnofsky

Director of Education, Benson-Henry Institute for Mind Body Medicine at Massachusetts General Hospital
Following a highly accomplished entrepreneurial career in business— NextStep Technologies became a leading training and development firm for Fortune 500 corporations like EMC, AT&T, Sun Life Financial and Fidelity— Rana Chudnofsky takes a Wellness turn with the launch of WellZone, a 'tech-meets-wellness' practice devoted to individual stress reduction. As Director of Education for the Benson-Henry Institute for Mind Body Medicine... Read More →
avatar for Kathleen Howland

Kathleen Howland

Professor, Music Therapy, Berklee
"I often say that music is like a diamond; it has many different facets, and I have been interested in studying all those different facets in a variety of ways. I'm very invested in neuroscience as a way of explaining what we do and what we see. So I look at anthropology, I look at neo-natology, I look in every direction I can, and I think that's reflected in the academic work I've chosen." "The summer between my freshmen and sophomore years [in... Read More →
avatar for Robin Zander

Robin Zander

CEO and Co-Founder, Design For Dance
Robin Zander is an educator, author, and strategist. With a diverse background ranging from management consulting to circus performance, he has spent his career working with individuals and companies to improve performance. He is a member of BJ Fogg’s Persuasive Technology Lab at Stanford University and the director of the Stanford-founded Design for Dance conference. Through his podcast, The Robin Zander Show, he interviews exceptional... Read More →


Wednesday April 6, 2016 11:30am - 12:20pm
Commonwealth C In the breakout-room hallway

11:30am

New Models for Care Delivery (continued)
Continuation into the second hour.



Moderators
avatar for Matthew Holt

Matthew Holt

Co-Founder, Health 2.0
Matthew Holt, Co-Chairman, @boltyboy, spent the 1990s learning from the best to be a health care futurist at Institute for the Future, and a survey researcher at Harris Interactive. In the early 2000s he spent time at a PHR start-up, but since he’s been the Founder of (and now occasional author on) The Health Care Blog, and co-founder of the Health 2.0 Conference–roles for which he was mostly self-taught!

Speakers
avatar for Ethan Berke

Ethan Berke

Medical Director, Clinical Design and Innovation, Dartmouth-Hitchcock Health System, Dartmouth-Hitchcock
Ethan M. Berke, MD, MPH is Medical Director, Clinical Design and Innovation for Dartmouth Hitchcock Health System in New Hampshire.  He is an Associate Professor in Community and Family Medicine at The Geisel School of Medicine at Dartmouth, a researcher at The Dartmouth Institute for Health Policy and Clinical Practice, an Investigator in the Cancer Control Research Program the Dartmouth-Hitchcock Norris Cotton Cancer Center, and an Adjunct... Read More →
avatar for Maulik Majmudar

Maulik Majmudar

Associate Director, Healthcare Transformation Lab, Massachusetts General Hospital
Dr. Majmudar is a practicing cardiologist and Associate Director of the Healthcare Transformation Lab at Massachusetts General Hospital. He also advises a number of other start-ups, leveraging his strong clinical training in internal medicine and cardiology. He enjoys teaching and lectures at Massachusetts Institute of Technology in areas of healthcare innovation & entrepreneurship, as well as medical device design and development.
avatar for Ankit Patel

Ankit Patel

Vice President, Provider Alignment, Clover Health
Ankit is the Vice President of Provider Alignment at Clover Health, building programs to engage physicians to achieve better health outcomes at lower costs. Prior to joining Clover, he was a Senior Advisor at the CMS Innovation Center where he worked on the launch of the first ACO program, the State Innovation Model and the Maryland All-Payer Waiver.
avatar for Samir Qamar

Samir Qamar

CEO, MedLion
Dr. Samir Qamar serves as Founder, CEO, and Chairman of tech startup MedWand Digital Health, after inventing the world's first telemedicine device that allows providers to remotely perform physical examinations. MedWand was cited by Frost & Sullivan as one of 2015’s top 10 healthcare disrupters and selected as the 2015 Health 2.0 Launch! winner. MedWand has been featured by Medscape, Becker's Hospital Review, CES' Digital Health Summit... Read More →
avatar for Andrew Schutzbank

Andrew Schutzbank

Vice President, Clinical Development, Iora Health
Andrew’s passion for revolutionizing health care began as a medical student at Tulane in pre- and post-Katrina New Orleans, continuing during his Internal Medicine & Primary Care residency at the Beth Israel Deaconess Medical Center. Andrew has worked across Iora Health since its founding: building the collaborative care platform, advancing a dynamic model of primary care including direct patient care, software development and... Read More →
avatar for Daniel Stein

Daniel Stein

Chief Medical Officer, Walmart Care Clinics
Daniel is works to offer affordable, convenient, high-quality clinical care for Walmart customers and Associates. He helps lead Walmart’s recently launched primary care clinic initiative, the Walmart Care Clinic, as well as other health services initiatives. Previously, Daniel worked on the health staff of the U.S. Senate Finance Committee on policy involving Medicare and Medicaid, where he was able to work on the Medicare Modernization Act... Read More →


Wednesday April 6, 2016 11:30am - 12:20pm
Commonwealth B In the breakout-room hallway

11:30am

Behavior Change Design (continued)

Continue into second hour.
A space where theory, evidence, policy and practice can come together to enlighten multi-disciplinary stakeholders interested in facilitating meaningful change at individual, group and population levels.


Moderators
avatar for Dustin DiTommaso

Dustin DiTommaso

SVP Behavior Change Design, Mad*Pow
Dustin blazes trails with his work, merging design with motivational psychology and technology to help people change their lives. Putting theory into practice, he delivers solutions that transform people’s attitudes, behavior, and physical and financial health. He designs products and programs that incorporate behavior change and gameful design for clients ranging from innovative start-ups to Fortune 500 companies. An accomplished speaker... Read More →

Speakers
avatar for Geri Lynn Baumblatt

Geri Lynn Baumblatt

Executive Director of Patient Engagement, Emmi
Geri Lynn Baumblatt is the Executive Director of Patient Engagement at Emmi Solutions. She regularly speaks at health literacy, shared decision making, and patient experience conferences and panels for organizations like AHRQ, The Institute for Healthcare Advancement, Stanford Medicine X, the Society for Medical Decision Making, the Cleveland Clinic, the Beryl Institute, Duke, the Brookings Institute, the ONC, and the Center for Plain Language... Read More →
avatar for Samantha Dempsey

Samantha Dempsey

Senior Behavior Change & Experience Designer, Mad*Pow
Samantha Dempsey is a Senior Behavior Change & Experience Designer at Mad*Pow where she designs interactions between people, their bodies, and healthcare systems. Her background in illustration informs her approach to experience design as she incorporates narrative flow, visual storytelling, and sequential art into her work. She researches and creates tools to facilitate visual communication in the clinic and beyond. In her spare time, she... Read More →
avatar for David Hoke

David Hoke

Sr. Director, Associate Health and Well-being, Walmart
David has spent the last 20+ years working with a variety of organizations focusing on measurably improving the health and well-being of the workforce. Since joining Walmart in 2012, David has been responsible for designing and delivering offerings that improve the well-being of the entire 1.2 million person Walmart workforce. Prior to joining Walmart, David served with Yum! Brands where he was responsible for designing and delivering... Read More →
avatar for Dr. Sherry Pagoto

Dr. Sherry Pagoto

Associate Professor, University of Massachusetts Medical School
Dr. Sherry Pagoto is an Associate Professor of Medicine in the Division of Preventive and Behavioral Medicine at the University of Massachusetts Medical School. She is also a licensed clinical psychologist and expert in behavioral counseling for health behavior change. Her research is focused on leveraging digital health and social media in the treatment of obesity and cancer prevention. She is currently testing two new mobile apps in her lab... Read More →
avatar for Ciara Taylor

Ciara Taylor

Managing Director of Behavior Change Design, Mad*Pow
Ciara Taylor is the Managing Director of Behavior Change Design at Mad*Pow where she applies her knowledge of games to design playful and meaningful experiences for behavior change. Keeping one foot in the design world and the other in the gaming world, Ciara researches and designs new ways to create community engagement through elements of play. When she isn’t designing playful experiences, she plays games, gushes over cute sloths and... Read More →
avatar for Dr. Virgil Wong

Dr. Virgil Wong

Chief Executive Officer, Medical Avatar
Virgil Wong is the Cofounder and Chief Executive Officer of Medical Avatar LLC, a mobile health company that generates personalized 3-D anatomical bodies to visualize health information in the past, present, and future. As a researcher in medical cognition and intelligent technologies at Columbia University, he is studying how time travel simulations of patients’ bodies can improve efficiency, reduce health care costs, and improve outcomes... Read More →


Wednesday April 6, 2016 11:30am - 12:20pm
Ballroom E In the breakout-room hallway

11:30am

How to Build Innovative, Human-Centric Organizations (continued)
Continue into second hour.
We understand the power of design, that by putting the humans we serve–whether they be patients, doctors, consumers, etc- at the center of our work we’re able to better understand challenges and find more effective solutions. As organizations begin to recognize the power of design and invest in it by building teams, they often realize that finding opportunities and solutions is only part of the challenge. In order to build innovation and human-centricity within an organization, the organization itself needs to have structures and systems that not only support, but also promote these new ways of approaching problem solving. 
How can we be more human-centric in the way we structure and run organizations? How can we foster innovation by building better teams and processes? How can we inspiring people, helping them use new tools to work together, identify problems and break down silos that stop progress? In this track of presentation and panel discussion, we’ll hear first-hand stories of the successes, challenges, and practical take-aways that organizations have encountered as they’ve worked to build their approaches to innovation and human centricity. Building Innovation and Human-Centricity in Organizations

Moderators
avatar for Adam Connor

Adam Connor

VP Organizational Design and Training, Mad*Pow
Adam Connor, most recognizable by his magnificent beard, is a designer, author and illustrator based in Western Massachusetts. As VP of Organizational Design at Mad*Pow, Adam helps create positive change by addressing the relationships that people have with one another to foster more collaborative, creative and customer-centric organizations. | | Adam and his team look closely at company culture and all of the ways that it gets expressed and... Read More →

Speakers
avatar for Joseph Castongia

Joseph Castongia

Manager, Care Innovation & Design, Cedars-Sinai
Through empathy, creativity, and deep human insight, Joseph aims to reimagine and enhance the art of caring. | | Along with managing a diverse portfolio of projects impacting the human interactions, processes, technologies, and physical environments that collectively frame the care experience, he oversees the development of Cedar-Sinai's design strategy, infrastructures, and strategic design partnerships.  | | Joseph has been working in... Read More →
avatar for Karolina Michniewicz

Karolina Michniewicz

Healthcare Design Research Manager, BJC Healthcare
Karolina Michniewicz is a Healthcare Design Research Manager within the Center For Innovation at BJC HealthCare in St. Louis. Her role includes identifying, incubating, and disseminating innovative methods of understanding, problem-solving, and prototype testing. The current focus is on strategic approaches to disseminating a mixed-methods approach across the organization, with a focus on incorporating design thinking to standard research... Read More →
avatar for Sarah B. Nelson

Sarah B. Nelson

Practice Lead, IBM Studios
Sarah B. Nelson joined IBM as a Practice Lead leading the design culture initiative for IBM Studios. IBM Studios is a global network of design studios where cross-discipline product teams deliver disruptive outcomes. | | Prior to IBM, Sarah founded Radically Human to help creative leaders in the enterprise develop thriving teams. Radically Human's clients included leadership teams from Capital One, Walmart Labs, Intuit, Samsung NeXD Labs... Read More →


Wednesday April 6, 2016 11:30am - 12:20pm
Commonwealth A In the breakout-room hallway

11:30am

DevOps for Health Care: Agile & Process Design (continued)
Continuous integration, continuous delivery, and the idea that developers cannot just throw software over the wall over to operations personnel to operate is nicely encompassed in a movement known as DevOps. Health tech teams try to create high quality, secure, and very safe software but the legacy approaches they use mean that it takes much longer than is necessary to create systems that patients and providers need to do their jobs. Join award-winning systems architect Shahid Shah as he interviews innovators, hospital IT staff, and other experts about how modern DevOps techniques can be used to delivery higher quality code faster and more safely.

Moderators
avatar for Shahid Shah

Shahid Shah

CEO, Netspective
Shahid Shah is a Government 2.0, Health IT, Medical Device Integration software expert with over 22 years of technology strategy, software engineering, entrepreneurship, speaking, and writing experience. He is a consultant to various federal agencies on IT matters and helped design and deploy the American Red Cross’s electronic health record solution across thousands of sites.  His expertise in the HIT doesn’t stop there... Read More →

Speakers
avatar for David Chao

David Chao

Entrepreneur
David is an innovator, techologist, strategist, entrepreneur and company and culture builder. After five years of research as a theoretical particle physicist, he re-entered the technology space by joining seminal Austin start-up Trilogy, where he led the development of enterprise software for F50 financial services companies. In 2004, he joined Crimson, an Austin healthcare start-up, and as their first employee and VP of Development, built the... Read More →
avatar for Julian Goldman

Julian Goldman

Physician, Massachusetts General Hospital
avatar for Paul Spencer

Paul Spencer

Developmental Director, POMIET
At POMIET, Paul manages and leads development teams from project inception to release delivery. He has over 17 years of software development experience.
avatar for Volodymyr Yelchev

Volodymyr Yelchev

Principal Architect, SoftServe
Volodymyr is responsible for ensuring the technology fo Delivery Organization are aligned to SoftServe's business goals as well as acting as a thought leader in technology solutions in Delivery Organization, supporting presale and consulting. He will discuss how modern DevOps techniques can be used to deliver higher quality code faster and more safely.


Wednesday April 6, 2016 11:30am - 12:20pm
Ballroom C In the breakout-room hallway

11:30am

The Health IoT: Remote Care and Mobile Solutions (continued)
Through new telehealth technologies and increased data analysis physicians are gaining insights into patients like never before, allowing them to facilitate early interventions, improve adherence, and reduce readmission rates -- not to mention at a price more affordable than ever. The companies you’ll hear from in this session are using a healthy and innovative mix of data, educational tools, sensors, and more to improve patient outcomes.

Moderators
avatar for Ashkan Afkhami

Ashkan Afkhami

VP, General Manager Healthcare, Mobiquity, Inc

Speakers
avatar for Andrew Hooge

Andrew Hooge

Senior Product Manager, Validic
Andrew helps lead the growth and management of their device and app partner products and experience. He previously led two successful startups in the health and fitness space focusing on improving health outcomes by integrating the use of mHealth and fitness devices with remote coaching. Andrew is an exercise physiologist with close to 20 years of experience in the health and fitness industry and is an author and frequent speaker on the... Read More →
avatar for Valeska Schroeder

Valeska Schroeder

SVP, Product Management, Vital Connect
Valeska is leading the Product Management organization that includes Strategic and Product Marketing, Clinical Affairs, Regulatory Affairs, and Project Management. Valeska brings over 15 years experience in program management and product development roles. Previously, she worked at Johnson & Johnson where she gained 9 years of medical device experience in cardiovascular, endovascular, and ear, nose and throat products. She has supported... Read More →
avatar for Kumar Subramanian

Kumar Subramanian

Chief Information and Technology Officer, Care Innovations
At Care Innovations, Kumar oversees IT systems and the development of our Health Harmony platform, leads the effort to ensure our analytics efforts are integrated, and facilitates the creation of an integration infrastructure that enables our systems, our client's systems, and third party information sources to 'talk' to each other.
avatar for Manu Varma

Manu Varma

Head of Marketing & Strategy, Philips
Manu is responsible for strategic planning, product and field marketing functions, and is the site leader for Hospital to Home’s Framingham operations. Previously, Manu led strategy and business development function for Philips’ Therapeutic Care businesses, comprising Anesthesia, Mechanical Ventilation, Resuscitation and Therapeutic Hypothermia solutions. He was responsible for working with general managers, site leaders and large... Read More →


Wednesday April 6, 2016 11:30am - 12:20pm
Ballroom D In the breakout-room hallway

12:30pm

Lunch
Wednesday April 6, 2016 12:30pm - 1:30pm
Exhibit Hall

12:30pm

Lunch & Learn: IBM

Join IBM Watson Health design team leads Eric Eng and Aaron Cansler in exploring how IBM Design Thinking is driving change with cognitive Healthcare. They will explore how IBM Design Thinking is leveraged in their design practice and the process of building user centered Healthcare products that are meeting the needs of an evolving industry.



Wednesday April 6, 2016 12:30pm - 1:30pm
Ballroom C In the breakout-room hallway

12:30pm

Lunch & Learn: Medable
Building apps with analytics in mindMobile apps have the power to improve care today, and if collecting the right data, revolutionize healthcare tomorrow through advanced analytics. Dr. Longmire, CEO and co-founder of Medable, the app and analytics platform for healthcare, will discuss building apps that serve immediate clinical needs while also collecting key data that can drive important advances such as predictive analytics and automated clinical recommendations. 


Wednesday April 6, 2016 12:30pm - 1:30pm
Ballroom D In the breakout-room hallway

1:45pm

Designing for Addiction Prevention and Recovery

This panel is comprised of parents who’ve lost their children to addiction, a parent whose son is in recovery, and individuals themselves in long-term recovery.  We will hear directly from them about their struggles, the impact on individuals and families dealing with addiction, as well as their opinions on where the system could benefit from solutions.  The addiction issue is complex and would benefit from solutions in many areas.  We invite you to join us to hear first hand.


Moderators
avatar for Mary Beth Schoening

Mary Beth Schoening

Co-Founder, Behavioral Health Innovators, Inc
Mary Beth Schoening is co-founder of Behavioral Health Innovators, Inc. an organization combining the power of human compassion with technology, advanced research and best practices from industry to solve some the biggest problems in behavioral health.  As a digital health strategist, she has developed tools and strategies to engage both patients and clinicians working with providers, medical device companies, pharma, biotech, HIT and global... Read More →

Speakers
avatar for Stephanie Briody

Stephanie Briody

Co-Founder, Behavioral Health Innovators
Stephanie Jordan Briody recently co-founded Behavioral Health Innovators, Inc., a non-profit corporation that creates innovative, high impact solutions for individuals and their loved ones who suffer from behavioral health disorders. She entered this arena when her world was shaken to its very core by the death grip her son’s addiction had on him and their entire family. With no idea where to turn for help and very little understanding... Read More →
avatar for John Cabral

John Cabral

John Cabral’s son Eric died 12 days after his mandated return to Rhode Island from a Florida drug-treatment program; he had violated his probation by leaving the state without permission. In Florida, Eric was progressing in his treatment and was supposed to move into one of The Watershed's "sober living" houses — 1,400 miles from the familiar temptations back home. Eric’s father John wants to share his son's story in hopes... Read More →
avatar for Louise Griffin

Louise Griffin

President, Zack's Team Foundation
Louise Griffin is a proud “Lowellian” and the President of Zack’s Team Foundation, a non-profit organization dedicated to reducing the stigma and shame associated with drug use disorder through education, information and compassionate support. Zack’s Team primary focus is to enable families who lack financial means to send their loved ones to treatment for alcoholism and addiction. | | Zack’s Team was launched the... Read More →
avatar for Cory Gys

Cory Gys

Cory is a 28 year old resident of Portland, Maine but was born and raised in Lowell, Massachusetts. Cory entered recovery in 2013, when he was 25 years old after suffering from substance use disorder for most of his teen age years and the loss of his cousin, Zachary, to the same disorder. | | In an effort to bring a face and a voice to recovery – Cory has immersed himself wholeheartedly in helping individuals and families affected by... Read More →
avatar for Lauren Stahl

Lauren Stahl

Founder, CEO, SPARKITE
After graduating from college in 2009, Lauren began working in finance. There, she found herself on a destructive spiral. Alcohol, drugs and an eating disorder kept her in a disconnected state and unable to live with purpose or gratitude. In September 2012, she got the help she needed. She got sober and awakened in her life. The light within her was ignited, and she realized the importance of community and support. Now, it is part of her... Read More →


Wednesday April 6, 2016 1:45pm - 3:00pm
Commonwealth C In the breakout-room hallway

1:45pm

Human Focused Innovation in a Clinical Setting

This section of the agenda will feature leaders in innovation, patient experience, and design within a clinical setting. Each panelist will present the current state of experiential innovation at their organization, what successes they have seen, what situations they have learned from, and what their challenges and obstacles are, and where they would like to see things head in the future. Then Amy Cueva will guide the group in a discussion around strategy, measurement, culture change, and other important topics relevant to delivering phenomenal experiences.


Moderators
avatar for Amy Cueva

Amy Cueva

Co-Founder, Chief Experience Officer, Mad*Pow
Amy believes that design can help improve the human condition. It was with that mission and vision that she founded Mad*Pow in 2000 with Will Powley, and together they’ve created an award-winning agency serving Fortune 500 companies and startups across industries from health to financial services, technology, media, education, and hospitality. | | Amy plays an essential role in Mad*Pow’s visualization of a changed healthcare system... Read More →

Speakers
avatar for Dr. Nancy Hanrahan

Dr. Nancy Hanrahan

Dean & Professor, Northeastern University School of Nursing
Dr. Nancy Hanrahan assumed the position of Professor and Dean of the School of Nursing and Associate Dean of the Bouvé College of Health Sciences effective July 2015. She is a national leader in psychiatric mental health nursing and known for her work documenting the psychiatric nurse workforce and her expertise in system-level mental health services research. Additionally, she is an experienced administrator and consultant for... Read More →
avatar for Jennie Kung

Jennie Kung

Innovation Manager, UCLA Health
Jennie Kung is the Project Manager for the Institute for Innovation in Health at UCLA. She brings over ten of years of experience in management consulting, corporate strategy and communications across various industries. | | Prior to joining UCLA Health, Jennie led strategy efforts for Johnson & Johnson, The Walt Disney Company and Deloitte in Capital Markets Consulting. She has also provided consulting services to a number of global... Read More →
avatar for Lara McKenzie

Lara McKenzie

Associate Professor of Pediatrics, Research Institute at Nationwide Children's Hospital
Lara McKenzie, PhD, MA is a Principal Investigator in the Center for Injury Research and Policy at the Research Institute at Nationwide Children's Hospital and an Associate Professor in the Department of Pediatrics, College of Medicine and the Division of Epidemiology, College of Public Health at The Ohio State University. Dr. McKenzie's research focuses on how to increase adoption of parent safety behaviors such as the use of carbon monoxide... Read More →
avatar for Marnie de Mooij

Marnie de Mooij

Service Designer, Mayo Clinic Center for Innovation
Marnie de Mooij is a Service Designer at the Mayo Clinic Center for Innovation where she designs tools and interactions aimed at improving the experiences of patients, their families, and care team members. Her passion is developing services and systems that reposition the role of patient from being a passive consumer of care to being an active participant within their care experience.  She was the lead designer on the OB Nest project, a... Read More →
avatar for Lesley Solomon

Lesley Solomon

Executive Director, Brigham and Women's Hospital
Lesley Solomon is Executive Director of Brigham’s Innovation Hub and Director of Strategy and Innovation in the Brigham Research Institute. In these roles Lesley is leading Brigham and Women’s Hospital’s effort to deepen its relationship with the biotech and pharmaceutical industry while at the same time increasing awareness of the depth and breadth of the hospital’s research and innovation. Within the iHub she helps to... Read More →


Wednesday April 6, 2016 1:45pm - 3:00pm
Commonwealth B In the breakout-room hallway

1:45pm

Behavior Change Design (continued again)
Continue from the 10:30am session...

A space where theory, evidence, policy and practice can come together to enlighten multi-disciplinary stakeholders interested in facilitating meaningful change at individual, group and population levels.


Moderators
avatar for Dustin DiTommaso

Dustin DiTommaso

SVP Behavior Change Design, Mad*Pow
Dustin blazes trails with his work, merging design with motivational psychology and technology to help people change their lives. Putting theory into practice, he delivers solutions that transform people’s attitudes, behavior, and physical and financial health. He designs products and programs that incorporate behavior change and gameful design for clients ranging from innovative start-ups to Fortune 500 companies. An accomplished speaker... Read More →

Speakers
avatar for Geri Lynn Baumblatt

Geri Lynn Baumblatt

Executive Director of Patient Engagement, Emmi
Geri Lynn Baumblatt is the Executive Director of Patient Engagement at Emmi Solutions. She regularly speaks at health literacy, shared decision making, and patient experience conferences and panels for organizations like AHRQ, The Institute for Healthcare Advancement, Stanford Medicine X, the Society for Medical Decision Making, the Cleveland Clinic, the Beryl Institute, Duke, the Brookings Institute, the ONC, and the Center for Plain Language... Read More →
avatar for Samantha Dempsey

Samantha Dempsey

Senior Behavior Change & Experience Designer, Mad*Pow
Samantha Dempsey is a Senior Behavior Change & Experience Designer at Mad*Pow where she designs interactions between people, their bodies, and healthcare systems. Her background in illustration informs her approach to experience design as she incorporates narrative flow, visual storytelling, and sequential art into her work. She researches and creates tools to facilitate visual communication in the clinic and beyond. In her spare time, she... Read More →
avatar for David Hoke

David Hoke

Sr. Director, Associate Health and Well-being, Walmart
David has spent the last 20+ years working with a variety of organizations focusing on measurably improving the health and well-being of the workforce. Since joining Walmart in 2012, David has been responsible for designing and delivering offerings that improve the well-being of the entire 1.2 million person Walmart workforce. Prior to joining Walmart, David served with Yum! Brands where he was responsible for designing and delivering... Read More →
avatar for Dr. Sherry Pagoto

Dr. Sherry Pagoto

Associate Professor, University of Massachusetts Medical School
Dr. Sherry Pagoto is an Associate Professor of Medicine in the Division of Preventive and Behavioral Medicine at the University of Massachusetts Medical School. She is also a licensed clinical psychologist and expert in behavioral counseling for health behavior change. Her research is focused on leveraging digital health and social media in the treatment of obesity and cancer prevention. She is currently testing two new mobile apps in her lab... Read More →
avatar for Ciara Taylor

Ciara Taylor

Managing Director of Behavior Change Design, Mad*Pow
Ciara Taylor is the Managing Director of Behavior Change Design at Mad*Pow where she applies her knowledge of games to design playful and meaningful experiences for behavior change. Keeping one foot in the design world and the other in the gaming world, Ciara researches and designs new ways to create community engagement through elements of play. When she isn’t designing playful experiences, she plays games, gushes over cute sloths and... Read More →
avatar for Dr. Virgil Wong

Dr. Virgil Wong

Chief Executive Officer, Medical Avatar
Virgil Wong is the Cofounder and Chief Executive Officer of Medical Avatar LLC, a mobile health company that generates personalized 3-D anatomical bodies to visualize health information in the past, present, and future. As a researcher in medical cognition and intelligent technologies at Columbia University, he is studying how time travel simulations of patients’ bodies can improve efficiency, reduce health care costs, and improve outcomes... Read More →


Wednesday April 6, 2016 1:45pm - 3:00pm
Ballroom E In the breakout-room hallway

1:45pm

Narratives in Healthcare: Stories as Drivers of Change

Narrative shapes every aspect of the healthcare experience. It molds our understanding of the past and forms our expectations for the future. Narratives are even being employed as health interventions. This track will explore how narratives have and will drive both personal and systemic change in healthcare from the perspective of the provider, patient, designer, and researcher. We will discover how harnessing narrative as a tool can transform the experience and delivery of care.


Moderators
avatar for Samantha Dempsey

Samantha Dempsey

Senior Behavior Change & Experience Designer, Mad*Pow
Samantha Dempsey is a Senior Behavior Change & Experience Designer at Mad*Pow where she designs interactions between people, their bodies, and healthcare systems. Her background in illustration informs her approach to experience design as she incorporates narrative flow, visual storytelling, and sequential art into her work. She researches and creates tools to facilitate visual communication in the clinic and beyond. In her spare time, she... Read More →

Speakers
avatar for Jonathan Adler

Jonathan Adler

Associate Professor of Psychology, Olin College of Engineering and Health Story Collaborative
Jonathan Adler is an Associate Professor of Psychology at Olin College of Engineering and the Chief Scientific officer of Health Story Collaborative.  He is also an Associate Editor of the Journal of Personality.  He received a Ph.D. in Clinical and Personality Psychology from Northwestern University and completed his residency training at the Jesse Brown Veterans Affairs Medical Center in Chicago.  His research focuses on how... Read More →
avatar for Mary Bures

Mary Bures

Senior Director of Communications, Spaulding Rehabilitation Network
Mary is the Senior Director of Communications at Partners Continuing Care where she has lead, developed and managed marketing and communications strategies for Spaulding Rehabilitation Network and Partners HealthCare at Home. With more than 20 years of marketing and communications experience in the healthcare sector, Mary has leveraged brand story telling as a key component in the development of marketing strategies.
avatar for MK Czerwiec

MK Czerwiec

Co-manager, GraphicMedicine.org, Northwestern University Feinberg School of Medicine
MK is a nurse who uses comics to reflect on the complexities of illness and caregiving. She is the artist-in-residence at Northwestern Medical School, where she earned a Master's degree in Medical Humanities & Bioethics. MK is also a guest cartoonist for the Mayo Clinic Center for Innovation. With Dr. Ian Williams, she co-curates GraphicMedicine.org and is a co-author of the Graphic Medicine Manifesto (Penn State University Press, 2015) which has... Read More →
avatar for Steve Woolfenden

Steve Woolfenden

Scientist/Biologist, Novartis Institutes for BioMedical Research
As a Scientist/Biologist at Novartis Institutes for BioMedical Research, in Cambridge, MA, Steve has been working in cancer research for the past 10 years. Originally from Detroit, he and his wife moved to the Boston area to pursue careers in the Life Sciences and have a 6 year old son.  | On April 15, 2013 Steve was with his son waiting for his wife to cross the finish line of the Boston Marathon. They were standing several feet away from... Read More →


Wednesday April 6, 2016 1:45pm - 3:00pm
Commonwealth A In the breakout-room hallway

1:45pm

Free the Data: Access & Integration
Utilizing the power of data can empower patients and arm developers in the creation of new tools and platforms. Whether it’s authenticating data, downloading it via BlueButton, or connecting data with other applications using BlueButton on FHIR, increased data accessibility is a win for everyone. Presenters will give an overview of the opportunities and challenges that exist today and share the newest technologies and initiatives that are overcoming them.

Moderators
avatar for Adrian Gropper

Adrian Gropper

CEO, HealthURL Consulting
Adrian is CTO of Patient Privacy Rights, a global organization representing 10 million patients, and is is a pioneer in patient-centered and patient-controlled health records on the Internet. He holds an engineering degree from MIT and an MD from Harvard Medical School. | Dr. Gropper founded AMICAS (NAS:AMCS) as the first Web-based radiology PACS and the first to provide direct links to diagnostic imaging in electronic health records. Dr. Gropper... Read More →

Speakers
avatar for Aashima Gupta

Aashima Gupta

Vice President, Digital Transformation , HealthCare, Apigee
Aashima Gupta leads the digital transformation strategy and execution for the HealthCare vertical at Apigee. Her charter is to identify transformative opportunities in the digital health economy to reshape business strategies for extended Healthcare stakeholders. | | Previously, Aashima led Digital Health Incubations at Kaiser Permanente and brought several frame shifting opportunities to life including first-ever Kaiser Permanente API. She... Read More →
avatar for Jonathan Hare

Jonathan Hare

Founder & CEO, WebShield
Jonathan is a serial entrepreneur and technology executive, and has held a variety of executive roles spanning strategy, product management, software development, strategic alliances, and marketing over a twenty year career. Jonathan has broad expertise in Internet and enterprise software, security and privacy technology, electronic health records, healthcare policy, etc. 
avatar for Peter Levin

Peter Levin

CEO, Amida Technology Solutions
Peter L. Levin is the founder and CEO of Amida Technology Solutions, an information technology firm that focuses on data interoperability and digital platform strategies. From May 2009 until March 2013 he served as Senior Advisor to the Secretary and Chief Technology Officer of the Department of Veterans Affairs, where he led their health record modernization initiative. In this role he co-created and led the inter-agency development of the Blue... Read More →
avatar for Mark Scrimshire

Mark Scrimshire

Entrepreneur-in-Residence, US Department of Health and Human Services/CMS
As Entrepreneur-in-Residence at the US Department of Health and Human Services, Mark is on a mission at the Center for Medicare and Medicaid Services to improve the access to health-information for 50 million Medicare and Medicaid beneficiaries using BlueButton and other web technologies. With his numerous experience in the IT and health data realm, he is applying his experiences to update CMS pioneering work with BlueButton to a new level.


Wednesday April 6, 2016 1:45pm - 3:00pm
Ballroom C In the breakout-room hallway

1:45pm

Working with Cloud-based Platforms
Cloud-computing has opened up a world of possibilities in the health care arena by offering more efficient and affordable solutions for data access, storage, sharing, and management. Leading companies give examples of how their cloud-based solutions are solving some of today’s biggest problems in health care and helping companies overcome common barriers in the transition to cloud-based technology.

Moderators
avatar for Matthew Holt

Matthew Holt

Co-Founder, Health 2.0
Matthew Holt, Co-Chairman, @boltyboy, spent the 1990s learning from the best to be a health care futurist at Institute for the Future, and a survey researcher at Harris Interactive. In the early 2000s he spent time at a PHR start-up, but since he’s been the Founder of (and now occasional author on) The Health Care Blog, and co-founder of the Health 2.0 Conference–roles for which he was mostly self-taught!
avatar for Shahid Shah

Shahid Shah

CEO, Netspective
Shahid Shah is a Government 2.0, Health IT, Medical Device Integration software expert with over 22 years of technology strategy, software engineering, entrepreneurship, speaking, and writing experience. He is a consultant to various federal agencies on IT matters and helped design and deploy the American Red Cross’s electronic health record solution across thousands of sites.  His expertise in the HIT doesn’t stop there... Read More →

Speakers
avatar for Gil Addo

Gil Addo

Cofounder & CEO, RubiconMD
Gil is CEO of RubiconMD, a platform for connecting primary care providers to specialists for e-consults. He is passionate about improving access to the right medical expertise. Formerly a Consultant at Putnam Associates, a pharma strategy consultancy, Gil designed payer and market access strategies for fortune 500s.
avatar for Pete Eggleston

Pete Eggleston

SVP, US Commercial Products, Aptus Health
Over the last 20 years, Pete has served in various sales and marketing leadership positions throughout the high-tech industry, including Founder and CEO of AdME, Inc., VP of Sales & Marketing for Sonic Network, Inc., and Senior Director of Business Development at Millivision, LLC. Mr. Eggleston has served as a faculty member at Northeastern University and the Rochester Institute of Technology. He has authored over 40 papers and articles... Read More →
avatar for Aaron Moronez

Aaron Moronez

Lead Developer, AthenaHealth
Aaron has been a developer with athenahealth since 2001. He is currently Lead Developer on the More Disruption Please (MDP) program, which aims to create an ecosystem of healthcare partners interfacing with athenahealth's systems through open RESTful API calls. He is excited to share his insights on how to get the most out of a cloud-based system.
avatar for John Riney

John Riney

Technical Evangelist, PokitDok
With 15 years of experience with projects involving the entire software cycles, John works on crafing solutions and developing softwares that will help bring healthcare to the next level.
avatar for Niko Skievaski

Niko Skievaski

Co-founder, Redox
Niko is a co-founder of Redox, a modern API layer for EHR integration. Located in Madison, WI, Redox is in the land of beer, cheese, and health tech. He spent is formative years at Epic where he analyzed pricing, taught healthcare economics, and was a staffer to some of Epic's top executives. 


Wednesday April 6, 2016 1:45pm - 3:00pm
Ballroom D In the breakout-room hallway

3:00pm

Addressing the Opioid Crisis
Moderators
avatar for Chris Hass

Chris Hass

Sr. VP of Experience Design, Mad*Pow
Chris is the SVP of Experience Design at Mad*Pow | | Chris brings thirteen years of experience in human factors research, user interface design and accessibility in the development of innovative user experience products and programs to Mad*Pow. Chris has unique expertise conducting human factors research with persons who have physical and cognitive disabilities. Chris also has extensive experience designing information architecture and... Read More →

Speakers
avatar for Dr. David Cassavant

Dr. David Cassavant

Associate in Critical Care Medicine; Associate in Pain Medicine Instructor in Anaesthesia, Harvard Medical School, OPEN Pediatrics, Boston Children’s Hospital
Dr. Casavant's research focuses on describing life-threatening Influenza infections in the ICU.
BH

Barbara Hebert

President, Massachusetts Chapter of the American Society of Addiction Medicine
Dr Herbert is the current president of the Massachusetts Chapter of the American Society of Addiction Medicine, The Medical Director of Addiction Medicine at the Commonwealth Care Alliance, the Medical Director of the Addiction Treatment Center of New England, and a Senior Physician Consultant at Column Health. She sit on the Opioid Task Force of the Massachusetts Medical Society, was a member of Governor Patrick’s Opioid Task Force and... Read More →
avatar for Dan Karlin

Dan Karlin

Co-founder & Chief Medical Officer, Column Health
Dan is the co-founder and Chief Medical Officer of Column Health, a Senior Director at Pfizer, and an Assistant Professor of Psychiatry at Tufts Medical Center. He is board certified in psychiatry, addiction medicine, and informatics with extensive experience working at the intersection of healthcare and technology. In the neuropharmaceutical sector he focuses on early clinical drug development with a focus on novel data and analysis... Read More →
avatar for Dr. Margie Skeer, ScD, MPH, MSW

Dr. Margie Skeer, ScD, MPH, MSW

Assistant Professor, Tufts University School of Medicine
Dr. Skeer is an Assistant Professor at the Tufts University School of Medicine in the Department of Public Health and Community Medicine, and she is a core faculty member in the program in Health Communication. Her research focuses on adolescent substance misuse prevention, both from epidemiologic- and intervention-development perspectives. | | Her research has a particular focus on families and she has a current interest in the prevention... Read More →


Wednesday April 6, 2016 3:00pm - 4:00pm
Commonwealth C In the breakout-room hallway

3:00pm

Human Focused Innovation in a Clinical Setting (continued)

Continue into second hour.
This section of the agenda will feature leaders in innovation, patient experience, and design within a clinical setting. Each panelist will present the current state of experiential innovation at their organization, what successes they have seen, what situations they have learned from, and what their challenges and obstacles are, and where they would like to see things head in the future. Then Amy Cueva will guide the group in a discussion around strategy, measurement, culture change, and other important topics relevant to delivering phenomenal experiences.


Moderators
avatar for Amy Cueva

Amy Cueva

Co-Founder, Chief Experience Officer, Mad*Pow
Amy believes that design can help improve the human condition. It was with that mission and vision that she founded Mad*Pow in 2000 with Will Powley, and together they’ve created an award-winning agency serving Fortune 500 companies and startups across industries from health to financial services, technology, media, education, and hospitality. | | Amy plays an essential role in Mad*Pow’s visualization of a changed healthcare system... Read More →

Speakers
avatar for Dr. Nancy Hanrahan

Dr. Nancy Hanrahan

Dean & Professor, Northeastern University School of Nursing
Dr. Nancy Hanrahan assumed the position of Professor and Dean of the School of Nursing and Associate Dean of the Bouvé College of Health Sciences effective July 2015. She is a national leader in psychiatric mental health nursing and known for her work documenting the psychiatric nurse workforce and her expertise in system-level mental health services research. Additionally, she is an experienced administrator and consultant for... Read More →
avatar for Jennie Kung

Jennie Kung

Innovation Manager, UCLA Health
Jennie Kung is the Project Manager for the Institute for Innovation in Health at UCLA. She brings over ten of years of experience in management consulting, corporate strategy and communications across various industries. | | Prior to joining UCLA Health, Jennie led strategy efforts for Johnson & Johnson, The Walt Disney Company and Deloitte in Capital Markets Consulting. She has also provided consulting services to a number of global... Read More →
avatar for Lara McKenzie

Lara McKenzie

Associate Professor of Pediatrics, Research Institute at Nationwide Children's Hospital
Lara McKenzie, PhD, MA is a Principal Investigator in the Center for Injury Research and Policy at the Research Institute at Nationwide Children's Hospital and an Associate Professor in the Department of Pediatrics, College of Medicine and the Division of Epidemiology, College of Public Health at The Ohio State University. Dr. McKenzie's research focuses on how to increase adoption of parent safety behaviors such as the use of carbon monoxide... Read More →
avatar for Marnie de Mooij

Marnie de Mooij

Service Designer, Mayo Clinic Center for Innovation
Marnie de Mooij is a Service Designer at the Mayo Clinic Center for Innovation where she designs tools and interactions aimed at improving the experiences of patients, their families, and care team members. Her passion is developing services and systems that reposition the role of patient from being a passive consumer of care to being an active participant within their care experience.  She was the lead designer on the OB Nest project, a... Read More →
avatar for Lesley Solomon

Lesley Solomon

Executive Director, Brigham and Women's Hospital
Lesley Solomon is Executive Director of Brigham’s Innovation Hub and Director of Strategy and Innovation in the Brigham Research Institute. In these roles Lesley is leading Brigham and Women’s Hospital’s effort to deepen its relationship with the biotech and pharmaceutical industry while at the same time increasing awareness of the depth and breadth of the hospital’s research and innovation. Within the iHub she helps to... Read More →


Wednesday April 6, 2016 3:00pm - 4:00pm
Commonwealth B In the breakout-room hallway

3:00pm

Motivation and Diabetes Management

Motivation is essential to successful diabetes care management. 

From the shock of diagnosis to adhering to a prescriptive diet, exercise and medicine regimen, staying motivated and on top of diabetes management is anything but easy. 

Representatives from across the diabetes care ecosystem, including patients, providers, pharma, health tech and behavioral science join together for a panel that will address common barriers to motivation, and how technology can support improved medication adherence as well as physical activity, nutrition, weight loss, etc. 

Together, we will discuss the realities of diabetes care management, and explore ways we can leverage technology to remove motivational challenges to better engage, and activate patients in their diabetes care. 


Moderators
avatar for Ashley Boyd

Ashley Boyd

Business Development, Mad*Pow
Ashley is an independent southerner with an interest in new opportunities that incorporate creative design and novel approaches for problem solving. She is excited to be making an impact on healthcare here at Mad*Pow with her entrepreneurial mind and passion for fostering meaningful growth. | Before coming to Mad*Pow, Ashley worked with today’s leading academic medical centers to focus on improving people’s health through better... Read More →

Speakers
avatar for Patrick Cunningham

Patrick Cunningham

Director of Integrated Care, Sanofi
Patrick Cunningham is a Director in the Integrated Care group at Sanofi.His work focuses on developing products and services for better diabetes management by leveraging innovative technology. His current focus is on digital health, new care delivery models, and value-based payments.Patrick holds an MBA from Dartmouth College and a BS in Chemistry from Bates College.
avatar for Susan Mercer

Susan Mercer

Experience Research Director, Mad*Pow
After starting a career in geophysics, Susan discovered that she enjoyed visually communicating her data more than she enjoyed researching the science. She has over 20 years of expertise in user experience, working both as a consultant and in-house designer and researcher. She has several years of experience in conducting user research, using a diverse set of research methods from contextual inquiry to ethnography to collaging across... Read More →
avatar for Dr. Geoff Williams

Dr. Geoff Williams

Professor of Medicine, University of Rochester Center for Community Health
Geoffrey C. Williams works at the Healthy Living Center, part of the Center for Community Health, at the University of Rochester. He is also a Professor of Medicine, with secondary appointments in Psychiatry and Psychology. Dr. Williams has an M.D. from Wayne State University and a Ph.D. in Health Psychology from the University of Rochester. He completed his residency in Internal Medicine in the Associated Hospital Program at the University of... Read More →
avatar for Dr. Howard Wolpert

Dr. Howard Wolpert

Senior Physician, Director, Joslin Institute of Technology Translation, Joslin Diabetes Center
Howard Wolpert MD is Senior Physician in the Section of Adult Diabetes at the Joslin Diabetes Center, Associate Professor of Medicine at Harvard Medical School, and Director of the Joslin Institute for Technology Translation. His clinical and research activities are focused on the adoption of technology into diabetes management and strategies to facilitate patient engagement in self-care, and he established the Insulin Pump and Continuous Glucose... Read More →


Wednesday April 6, 2016 3:00pm - 4:00pm
Ballroom E In the breakout-room hallway

3:00pm

Narratives in Healthcare: Stories as Drivers of Change (continued)

Continuation into the second hour.

Narrative shapes every aspect of the healthcare experience. It molds our understanding of the past and forms our expectations for the future. Narratives are even being employed as health interventions. This track will explore how narratives have and will drive both personal and systemic change in healthcare from the perspective of the provider, patient, designer, and researcher. We will discover how harnessing narrative as a tool can transform the experience and delivery of care.


Moderators
avatar for Samantha Dempsey

Samantha Dempsey

Senior Behavior Change & Experience Designer, Mad*Pow
Samantha Dempsey is a Senior Behavior Change & Experience Designer at Mad*Pow where she designs interactions between people, their bodies, and healthcare systems. Her background in illustration informs her approach to experience design as she incorporates narrative flow, visual storytelling, and sequential art into her work. She researches and creates tools to facilitate visual communication in the clinic and beyond. In her spare time, she... Read More →

Speakers
avatar for Jonathan Adler

Jonathan Adler

Associate Professor of Psychology, Olin College of Engineering and Health Story Collaborative
Jonathan Adler is an Associate Professor of Psychology at Olin College of Engineering and the Chief Scientific officer of Health Story Collaborative.  He is also an Associate Editor of the Journal of Personality.  He received a Ph.D. in Clinical and Personality Psychology from Northwestern University and completed his residency training at the Jesse Brown Veterans Affairs Medical Center in Chicago.  His research focuses on how... Read More →
avatar for Mary Bures

Mary Bures

Senior Director of Communications, Spaulding Rehabilitation Network
Mary is the Senior Director of Communications at Partners Continuing Care where she has lead, developed and managed marketing and communications strategies for Spaulding Rehabilitation Network and Partners HealthCare at Home. With more than 20 years of marketing and communications experience in the healthcare sector, Mary has leveraged brand story telling as a key component in the development of marketing strategies.
avatar for MK Czerwiec

MK Czerwiec

Co-manager, GraphicMedicine.org, Northwestern University Feinberg School of Medicine
MK is a nurse who uses comics to reflect on the complexities of illness and caregiving. She is the artist-in-residence at Northwestern Medical School, where she earned a Master's degree in Medical Humanities & Bioethics. MK is also a guest cartoonist for the Mayo Clinic Center for Innovation. With Dr. Ian Williams, she co-curates GraphicMedicine.org and is a co-author of the Graphic Medicine Manifesto (Penn State University Press, 2015) which has... Read More →
avatar for Steve Woolfenden

Steve Woolfenden

Scientist/Biologist, Novartis Institutes for BioMedical Research
As a Scientist/Biologist at Novartis Institutes for BioMedical Research, in Cambridge, MA, Steve has been working in cancer research for the past 10 years. Originally from Detroit, he and his wife moved to the Boston area to pursue careers in the Life Sciences and have a 6 year old son.  | On April 15, 2013 Steve was with his son waiting for his wife to cross the finish line of the Boston Marathon. They were standing several feet away from... Read More →


Wednesday April 6, 2016 3:00pm - 4:00pm
Commonwealth A In the breakout-room hallway

3:00pm

Free the Data: Access & Integration (continued)
Continuation into the second hour.

Utilizing the power of data can empower patients and arm developers in the creation of new tools and platforms. Whether it’s authenticating data, downloading it via BlueButton, or connecting data with other applications using BlueButton on FHIR, increased data accessibility is a win for everyone. Presenters will give an overview of the opportunities and challenges that exist today and share the newest technologies and initiatives that are overcoming them.

Moderators
avatar for Adrian Gropper

Adrian Gropper

CEO, HealthURL Consulting
Adrian is CTO of Patient Privacy Rights, a global organization representing 10 million patients, and is is a pioneer in patient-centered and patient-controlled health records on the Internet. He holds an engineering degree from MIT and an MD from Harvard Medical School. | Dr. Gropper founded AMICAS (NAS:AMCS) as the first Web-based radiology PACS and the first to provide direct links to diagnostic imaging in electronic health records. Dr. Gropper... Read More →

Speakers
avatar for Aashima Gupta

Aashima Gupta

Vice President, Digital Transformation , HealthCare, Apigee
Aashima Gupta leads the digital transformation strategy and execution for the HealthCare vertical at Apigee. Her charter is to identify transformative opportunities in the digital health economy to reshape business strategies for extended Healthcare stakeholders. | | Previously, Aashima led Digital Health Incubations at Kaiser Permanente and brought several frame shifting opportunities to life including first-ever Kaiser Permanente API. She... Read More →
avatar for Jonathan Hare

Jonathan Hare

Founder & CEO, WebShield
Jonathan is a serial entrepreneur and technology executive, and has held a variety of executive roles spanning strategy, product management, software development, strategic alliances, and marketing over a twenty year career. Jonathan has broad expertise in Internet and enterprise software, security and privacy technology, electronic health records, healthcare policy, etc. 
avatar for Peter Levin

Peter Levin

CEO, Amida Technology Solutions
Peter L. Levin is the founder and CEO of Amida Technology Solutions, an information technology firm that focuses on data interoperability and digital platform strategies. From May 2009 until March 2013 he served as Senior Advisor to the Secretary and Chief Technology Officer of the Department of Veterans Affairs, where he led their health record modernization initiative. In this role he co-created and led the inter-agency development of the Blue... Read More →
avatar for Mark Scrimshire

Mark Scrimshire

Entrepreneur-in-Residence, US Department of Health and Human Services/CMS
As Entrepreneur-in-Residence at the US Department of Health and Human Services, Mark is on a mission at the Center for Medicare and Medicaid Services to improve the access to health-information for 50 million Medicare and Medicaid beneficiaries using BlueButton and other web technologies. With his numerous experience in the IT and health data realm, he is applying his experiences to update CMS pioneering work with BlueButton to a new level.


Wednesday April 6, 2016 3:00pm - 4:00pm
Ballroom C In the breakout-room hallway

3:00pm

Working with Cloud-based Platforms (continued)
Continuation into the second hour.

Cloud-computing has opened up a world of possibilities in the health care arena by offering more efficient and affordable solutions for data access, storage, sharing, and management. Leading companies give examples of how their cloud-based solutions are solving some of today’s biggest problems in health care and helping companies overcome common barriers in the transition to cloud-based technology.

Moderators
avatar for Matthew Holt

Matthew Holt

Co-Founder, Health 2.0
Matthew Holt, Co-Chairman, @boltyboy, spent the 1990s learning from the best to be a health care futurist at Institute for the Future, and a survey researcher at Harris Interactive. In the early 2000s he spent time at a PHR start-up, but since he’s been the Founder of (and now occasional author on) The Health Care Blog, and co-founder of the Health 2.0 Conference–roles for which he was mostly self-taught!
avatar for Shahid Shah

Shahid Shah

CEO, Netspective
Shahid Shah is a Government 2.0, Health IT, Medical Device Integration software expert with over 22 years of technology strategy, software engineering, entrepreneurship, speaking, and writing experience. He is a consultant to various federal agencies on IT matters and helped design and deploy the American Red Cross’s electronic health record solution across thousands of sites.  His expertise in the HIT doesn’t stop there... Read More →

Speakers
avatar for Gil Addo

Gil Addo

Cofounder & CEO, RubiconMD
Gil is CEO of RubiconMD, a platform for connecting primary care providers to specialists for e-consults. He is passionate about improving access to the right medical expertise. Formerly a Consultant at Putnam Associates, a pharma strategy consultancy, Gil designed payer and market access strategies for fortune 500s.
avatar for Pete Eggleston

Pete Eggleston

SVP, US Commercial Products, Aptus Health
Over the last 20 years, Pete has served in various sales and marketing leadership positions throughout the high-tech industry, including Founder and CEO of AdME, Inc., VP of Sales & Marketing for Sonic Network, Inc., and Senior Director of Business Development at Millivision, LLC. Mr. Eggleston has served as a faculty member at Northeastern University and the Rochester Institute of Technology. He has authored over 40 papers and articles... Read More →
avatar for Aaron Moronez

Aaron Moronez

Lead Developer, AthenaHealth
Aaron has been a developer with athenahealth since 2001. He is currently Lead Developer on the More Disruption Please (MDP) program, which aims to create an ecosystem of healthcare partners interfacing with athenahealth's systems through open RESTful API calls. He is excited to share his insights on how to get the most out of a cloud-based system.
avatar for John Riney

John Riney

Technical Evangelist, PokitDok
With 15 years of experience with projects involving the entire software cycles, John works on crafing solutions and developing softwares that will help bring healthcare to the next level.
avatar for Niko Skievaski

Niko Skievaski

Co-founder, Redox
Niko is a co-founder of Redox, a modern API layer for EHR integration. Located in Madison, WI, Redox is in the land of beer, cheese, and health tech. He spent is formative years at Epic where he analyzed pricing, taught healthcare economics, and was a staffer to some of Epic's top executives. 


Wednesday April 6, 2016 3:00pm - 4:00pm
Ballroom D In the breakout-room hallway

4:00pm

Coffee Break
Take a break, stop by the book signing table to pick up your copy of "Always Hungry?: Conquer Cravings, Retrain Your Fat Cells, and Lose Weight Permanently" and get it signed by author, David Ludwig! Chat with thought leaders, network, visit our sponsors booths, and re-caffinate on your way to an afternoon of keynote speakers!

David Ludwig's book:
Always Hungry?: Conquer Cravings, Retrain Your Fat Cells, and Lose Weight Permanently

Wednesday April 6, 2016 4:00pm - 4:30pm
Exhibit Hall

4:00pm

Dr. David Ludwig's Book Signing for "ALWAYS HUNGRY"
Need a break? or on your way to your next session? Stop by the book signging desk to meet Dr. David Ludwig and purchase his book ALWAYS HUNGRY and get it signed! 

Moderators
avatar for Dr. David Ludwig

Dr. David Ludwig

Professor of Pediatrics, Harvard Medical School: Professor of Nutrition, Harvard School of Public Health, Boston Children's Hospital
Dr. Ludwig is founding director of the Optimal Weight for Life (OWL) program at Children's Hospital, one of the country’s oldest and largest multidisciplinary clinics for the care of overweight children. OWL serves as a home for research into innovative approaches to treatment childhood obesity. Dr. Ludwig also directs the New Balance Foundation Obesity Prevention Center. His research focuses on the effects of diet on hormones... Read More →

Wednesday April 6, 2016 4:00pm - 4:30pm
Exhibit Hall

4:30pm

KEYNOTE: Dr. David Ludwig: Professor of Pediatrics, Boston Children's Hospital
The conventional approach to weight loss, based on the calorie balance model, offers the simple advice, “eat less and move more.”  Unfortunately, few people can maintain weight loss over the long term through calorie restriction because the body fights back, with rising hunger and slowing metabolism. An alternative approach to treatment aims to target the underlying driver of weight gain – fat cells overstimulated to hoard too many calories – leading to weight loss with less struggle. 

Speakers
avatar for Dr. David Ludwig

Dr. David Ludwig

Professor of Pediatrics, Harvard Medical School: Professor of Nutrition, Harvard School of Public Health, Boston Children's Hospital
Dr. Ludwig is founding director of the Optimal Weight for Life (OWL) program at Children's Hospital, one of the country’s oldest and largest multidisciplinary clinics for the care of overweight children. OWL serves as a home for research into innovative approaches to treatment childhood obesity. Dr. Ludwig also directs the New Balance Foundation Obesity Prevention Center. His research focuses on the effects of diet on hormones... Read More →


Wednesday April 6, 2016 4:30pm - 4:50pm
Main Stage Main ballroom located across from the exhibit hall

4:50pm

KEYNOTE: Ryan Armbruster: Co-Founder & Chief Experience Officer, Harken Health
“Designing Health Care for Care”

Caring is an essential part of health care – it’s hard to argue with that.   However, over the past few decades, the U.S. health care industry has been unintentionally designed for anything but caring, and the most recent industry trend around consumerism threatens to propagate this misdirection. How has this happened? More importantly, how can we effectively address this situation and create great health care services for people? Ryan will share his perspective, from over a decade of designing health care services, on what we can do to get it right.


Speakers
avatar for Ryan Armbruster

Ryan Armbruster

Co-Founder & Chief Experience Officer, Harken Health
A recognized pioneer and leader of human-centered service design in health care, Ryan Armbruster is a co-founder of Harken Health, a new health care company designed to provide better experiences for people that need care. Previously, Ryan built and led the Design Studio at UnitedHealth Group and created and directed the SPARC Design Lab at Mayo Clinic. Ryan also teaches graduate and executive health care service design and innovation courses... Read More →


Wednesday April 6, 2016 4:50pm - 5:10pm
Main Stage Main ballroom located across from the exhibit hall

5:10pm

KEYNOTE: Drug Story Theater
An improvisational troop of teenagers in the early stages of recovery from addiction, will perform at HxRefactored.  These teens develop and perform their own shows about the seduction of, addiction to, and recovery from drugs and alcohol, and they bring these shows to schools and youth groups throughout Massachusetts to help educate others and transform themselves.  Drug Story Theater will present a special performance for the HxRefactored.

Speakers
avatar for Dr. Joseph Shrand, M.D.

Dr. Joseph Shrand, M.D.

Instructor of Psychiatry, Harvard Medical School
Joseph Shrand, M.D., is an instructor of psychiatry at Harvard Medical School, and the Chief of Adolescent Psychiatry for High Point Treatment Centers, where he created CASTLE (Clean and Sober Teens Living Empowered), an intervention unit for at-risk teens. | | Dr. Joe created Drug Story Theater, (DST) together with his wife Carol, and they work with teenagers in the early stages of recovery, in tandem with improv teacher, Andy Short from... Read More →


Wednesday April 6, 2016 5:10pm - 5:40pm
Main Stage Main ballroom located across from the exhibit hall

5:40pm

KEYNOTE: Charlie Baker: Governor, The State of Massachusetts

Massachusetts Governor Charlie Baker will deliver a keynote address on the opioid crisis at this year's HxRefactored. Gov. Baker will talk about the opioid crisis and how the government, the healthcare industry and many other members of society can come together to tackle this huge problem.


Speakers
avatar for Charlie Baker

Charlie Baker

Governor, The State of Massachusetts
Since taking office in January, 2015, Governor Charlie Baker has been making Massachusetts a great place to live, work, start a business and raise a family - while delivering a customer-service oriented state government that is as thrifty, creative and hard working as the people of Massachusetts. Governor Baker called on an expert, bipartisan team of Republicans, Democrats and Independents to lead his cabinet. Together, they are fulfilling his... Read More →


Wednesday April 6, 2016 5:40pm - 5:55pm
Main Stage Main ballroom located across from the exhibit hall

5:55pm

Closing Remarks
Thank you for attending this years HXR 2016! 

Speakers
avatar for Amy Cueva

Amy Cueva

Co-Founder, Chief Experience Officer, Mad*Pow
Amy believes that design can help improve the human condition. It was with that mission and vision that she founded Mad*Pow in 2000 with Will Powley, and together they’ve created an award-winning agency serving Fortune 500 companies and startups across industries from health to financial services, technology, media, education, and hospitality. | | Amy plays an essential role in Mad*Pow’s visualization of a changed healthcare system... Read More →
avatar for Matthew Holt

Matthew Holt

Co-Founder, Health 2.0
Matthew Holt, Co-Chairman, @boltyboy, spent the 1990s learning from the best to be a health care futurist at Institute for the Future, and a survey researcher at Harris Interactive. In the early 2000s he spent time at a PHR start-up, but since he’s been the Founder of (and now occasional author on) The Health Care Blog, and co-founder of the Health 2.0 Conference–roles for which he was mostly self-taught!


Wednesday April 6, 2016 5:55pm - 6:05pm
Main Stage Main ballroom located across from the exhibit hall