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HXRefactored 2016 Agenda
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Wednesday, April 6 • 10:30am - 11:30am
How to Build Innovative, Human-Centric Organizations

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We understand the power of design, that by putting the humans we serve–whether they be patients, doctors, consumers, etc- at the center of our work we’re able to better understand challenges and find more effective solutions. As organizations begin to recognize the power of design and invest in it by building teams, they often realize that finding opportunities and solutions is only part of the challenge. In order to build innovation and human-centricity within an organization, the organization itself needs to have structures and systems that not only support, but also promote these new ways of approaching problem solving. 
How can we be more human-centric in the way we structure and run organizations? How can we foster innovation by building better teams and processes? How can we inspiring people, helping them use new tools to work together, identify problems and break down silos that stop progress? In this track of presentation and panel discussion, we’ll hear first-hand stories of the successes, challenges, and practical take-aways that organizations have encountered as they’ve worked to build their approaches to innovation and human centricity. Building Innovation and Human-Centricity in Organizations

Moderators
avatar for Adam Connor

Adam Connor

VP Organizational Design and Training, Mad*Pow
Adam Connor, most recognizable by his magnificent beard, is a designer, author and illustrator based in Western Massachusetts. As VP of Organizational Design at Mad*Pow, Adam helps create positive change by addressing the relationships that people have with one another to foster more collaborative, creative and customer-centric organizations. | | Adam and his team look closely at company culture and all of the ways that it gets expressed and... Read More →

Speakers
avatar for Joseph Castongia

Joseph Castongia

Manager, Care Innovation & Design, Cedars-Sinai
Through empathy, creativity, and deep human insight, Joseph aims to reimagine and enhance the art of caring. | | Along with managing a diverse portfolio of projects impacting the human interactions, processes, technologies, and physical environments that collectively frame the care experience, he oversees the development of Cedar-Sinai's design strategy, infrastructures, and strategic design partnerships.  | | Joseph has been working in... Read More →
avatar for Karolina Michniewicz

Karolina Michniewicz

Healthcare Design Research Manager, BJC Healthcare
Karolina Michniewicz is a Healthcare Design Research Manager within the Center For Innovation at BJC HealthCare in St. Louis. Her role includes identifying, incubating, and disseminating innovative methods of understanding, problem-solving, and prototype testing. The current focus is on strategic approaches to disseminating a mixed-methods approach across the organization, with a focus on incorporating design thinking to standard research... Read More →
avatar for Sarah B. Nelson

Sarah B. Nelson

Practice Lead, IBM Studios
Sarah B. Nelson joined IBM as a Practice Lead leading the design culture initiative for IBM Studios. IBM Studios is a global network of design studios where cross-discipline product teams deliver disruptive outcomes. | | Prior to IBM, Sarah founded Radically Human to help creative leaders in the enterprise develop thriving teams. Radically Human's clients included leadership teams from Capital One, Walmart Labs, Intuit, Samsung NeXD Labs... Read More →


Wednesday April 6, 2016 10:30am - 11:30am
Commonwealth A In the breakout-room hallway

Attendees (24)